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- Tasks: Lead operations, enhance customer experience, and support your team to achieve excellence.
- Company: Join Corona Energy, a certified Best Place to Work in the UK!
- Benefits: Enjoy private medical insurance, profit sharing, and discounts on retail and entertainment.
- Other info: Hybrid working model with a focus on wellbeing and team celebrations.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Strong data analysis skills and experience in coaching and development.
The predicted salary is between 40000 - 50000 ÂŁ per year.
As our Operations Deputy Team Manager, you will play a pivotal role in the success of our Operations department. You’ll be helping deliver high-quality service throughout the meter lifecycle — analysing data, solving queries, driving process improvements and supporting your team to deliver excellence.
What you'll be doing:
- Ensuring seamless delivery of back-office processes across the contract-to-cash lifecycle
- Driving continuous improvement to enhance customer experience
- Building strong working relationships with third-party providers
- Supporting ad‑hoc projects, reporting and new initiatives
- Identifying value-add opportunities and delivering measurable impact
- Coaching and developing colleagues through 1:1 support
- Helping coordinate daily team priorities to achieve KPIs
- Ensuring risk controls are effective and consistently reviewed
What you’ll bring:
- Strong data analysis, reporting and Excel skills
- Proven experience in performance coaching and colleague development
- Excellent communication, influencing and decision-making skills
- A sharp analytical mindset and meticulous attention to detail
- Ability to prioritise, work independently and meet deadlines
- Creative and innovative problem-solving
What can we offer?
This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one! Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success. Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition. Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!
Working Pattern
In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.
Working with us at Corona Energy
At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!
To support this experience, we also offer our team; Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day. An annual focus on wellbeing with events and activities to support your health, wealth and inner-self! An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time. The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.
If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.
Deputy Manager Operations - Watford in Redbourn employer: Corona Energy
Contact Detail:
Corona Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager Operations - Watford in Redbourn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operations management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive improvements in past roles. This will demonstrate your ability to deliver high-quality service and make a measurable impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Corona Energy.
We think you need these skills to ace Deputy Manager Operations - Watford in Redbourn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager Operations role. Highlight your data analysis skills and experience in performance coaching, as these are key to what we’re looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven process improvements or enhanced customer experiences in previous roles. We love seeing measurable impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well, so we can easily see how you fit the bill for this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Corona Energy
✨Know Your Numbers
As a Deputy Manager Operations, you'll need to showcase your strong data analysis skills. Brush up on relevant metrics and be ready to discuss how you've used data to drive improvements in past roles. Prepare specific examples that highlight your analytical mindset and attention to detail.
✨Showcase Your Coaching Skills
Since the role involves performance coaching and colleague development, think of instances where you've successfully coached team members. Be prepared to share your approach to mentoring and how it led to measurable improvements in performance or morale.
✨Communicate Effectively
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. Consider how you can influence others and make decisions based on your insights. Role-play common interview questions with a friend to refine your delivery.
✨Emphasise Continuous Improvement
The job requires driving continuous improvement, so come armed with ideas! Think about processes you've improved in previous roles and be ready to discuss how you identified opportunities for enhancement. Show your creative problem-solving skills by presenting innovative solutions you've implemented.