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- Tasks: Lead operations, enhance customer experience, and support your team to achieve excellence.
- Company: Join Corona Energy, a certified Best Place to Work in the UK!
- Benefits: Enjoy private medical insurance, profit sharing, and discounts on retail and entertainment.
- Other info: Hybrid working model with a focus on wellbeing and team celebrations.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Strong data analysis skills and experience in coaching and development.
The predicted salary is between 35000 - 45000 ÂŁ per year.
As our Operations Deputy Team Manager, you will play a pivotal role in the success of our Operations department. You’ll be helping deliver high-quality service throughout the meter lifecycle — analysing data, solving queries, driving process improvements and supporting your team to deliver excellence.
What you'll be doing:
- Ensuring seamless delivery of back-office processes across the contract-to-cash lifecycle
- Driving continuous improvement to enhance customer experience
- Building strong working relationships with third-party providers
- Supporting ad‑hoc projects, reporting and new initiatives
- Identifying value-add opportunities and delivering measurable impact
- Coaching and developing colleagues through 1:1 support
- Helping coordinate daily team priorities to achieve KPIs
- Ensuring risk controls are effective and consistently reviewed
What you’ll bring:
- Strong data analysis, reporting and Excel skills
- Proven experience in performance coaching and colleague development
- Excellent communication, influencing and decision-making skills
- A sharp analytical mindset and meticulous attention to detail
- Ability to prioritise, work independently and meet deadlines
- Creative and innovative problem-solving
What can we offer?
This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one! Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success. Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition. Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.
On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!
Working Pattern
In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.
Working with us at Corona Energy
At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!
To support this experience, we also offer our team; Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day. An annual focus on wellbeing with events and activities to support your health, wealth and inner-self! An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time. The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.
If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.
Deputy Manager Operations - Watford in Harpenden employer: Corona Energy
Contact Detail:
Corona Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager Operations - Watford in Harpenden
✨Tip Number 1
Network like a pro! Reach out to current employees at Corona Energy on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management. Think about how your skills in data analysis and coaching can shine through. We want to see your analytical mindset in action!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Bring examples of how you've driven process improvements in the past. We love hearing about creative solutions that made a measurable impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team at Corona Energy.
We think you need these skills to ace Deputy Manager Operations - Watford in Harpenden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager Operations role. Highlight your data analysis skills and any experience you have in performance coaching. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your problem-solving skills and ability to drive process improvements.
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your past successes. Whether it's improving customer experience or achieving KPIs, we love to see measurable impact!
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture!
How to prepare for a job interview at Corona Energy
✨Know Your Numbers
As a Deputy Manager Operations, you'll need to showcase your strong data analysis skills. Brush up on relevant metrics and be ready to discuss how you've used data to drive improvements in past roles. Prepare specific examples that highlight your analytical mindset and attention to detail.
✨Showcase Your Coaching Skills
Performance coaching is key in this role, so think about times you've successfully developed colleagues. Be prepared to share your approach to coaching and how it has led to measurable impacts. This will demonstrate your ability to support and uplift your team.
✨Communicate Effectively
Excellent communication is crucial for building relationships with third-party providers and your team. Practice articulating your thoughts clearly and confidently. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.
✨Embrace Problem-Solving
Creative and innovative problem-solving is a must for this position. Think of challenges you've faced in previous roles and how you approached them. Be ready to discuss your thought process and the outcomes, as this will show your potential employer that you can handle the unexpected.