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- Tasks: Lead operations, enhance customer experience, and support your team to achieve excellence.
- Company: Join Corona Energy, a certified Best Place to Work in the UK!
- Benefits: Enjoy private medical insurance, profit sharing, and discounts on retail and entertainment.
- Other info: Hybrid working model with a focus on wellbeing and team celebrations.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Strong data analysis skills and experience in coaching and development.
The predicted salary is between 30000 - 40000 ÂŁ per year.
As our Operations Deputy Team Manager, you will play a pivotal role in the success of our Operations department. You’ll be helping deliver high-quality service throughout the meter lifecycle — analysing data, solving queries, driving process improvements and supporting your team to deliver excellence.
What you'll be doing:
- Ensuring seamless delivery of back-office processes across the contract-to-cash lifecycle
- Driving continuous improvement to enhance customer experience
- Building strong working relationships with third-party providers
- Supporting ad‑hoc projects, reporting and new initiatives
- Identifying value-add opportunities and delivering measurable impact
- Coaching and developing colleagues through 1:1 support
- Helping coordinate daily team priorities to achieve KPIs
- Ensuring risk controls are effective and consistently reviewed
What you’ll bring:
- Strong data analysis, reporting and Excel skills
- Proven experience in performance coaching and colleague development
- Excellent communication, influencing and decision-making skills
- A sharp analytical mindset and meticulous attention to detail
- Ability to prioritise, work independently and meet deadlines
- Creative and innovative problem-solving
What can we offer?
This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one! Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success. Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition. Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!
Working Pattern
In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.
Working with us at Corona Energy
At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!
To support this experience, we also offer our team; Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day. An annual focus on wellbeing with events and activities to support your health, wealth and inner-self! An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time. The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.
If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.
Deputy Manager Operations - Watford in Belmont employer: Corona Energy
Contact Detail:
Corona Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager Operations - Watford in Belmont
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since Corona Energy is all about being Empowered, Forward Thinking, and Impactful, think of examples from your past that show you embody these traits.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during interviews. Show them how you can creatively solve issues and drive process improvements, just like they want in their Deputy Manager Operations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Deputy Manager Operations - Watford in Belmont
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager Operations role. Highlight your data analysis skills and any experience you have in performance coaching. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Don’t forget to mention your problem-solving skills and how you’ve driven improvements in past roles.
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your achievements. Whether it’s improving processes or enhancing customer experiences, we love to see measurable impacts that you’ve made in previous positions.
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Corona Energy
✨Know Your Numbers
As a Deputy Manager Operations, you'll need to showcase your strong data analysis skills. Brush up on relevant metrics and be ready to discuss how you've used data to drive improvements in past roles. Prepare specific examples that highlight your analytical mindset and attention to detail.
✨Showcase Your Coaching Skills
Since performance coaching is key for this role, think about times you've successfully developed colleagues. Be prepared to share your approach to coaching and how it led to measurable improvements. This will demonstrate your ability to support and develop your team effectively.
✨Communicate with Confidence
Excellent communication is crucial in this position. Practice articulating your thoughts clearly and confidently. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past experiences related to influencing and decision-making.
✨Embrace Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview that test your problem-solving abilities. Prepare by thinking of creative solutions to common operational challenges. Highlight your innovative mindset and how you can apply it to enhance customer experience and drive process improvements.