Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design and build of an innovative AI Chatbot for a global investment manager.
- Company: Join a leading global Investment Manager focused on enhancing customer experience.
- Benefits: Competitive pay up to £600 per day, flexible work locations in London or Manchester.
- Why this job: Make a real impact by transforming customer interactions with cutting-edge AI technology.
- Qualifications: Experience in AI-driven Chatbots, strong UX design skills, and content writing expertise.
- Other info: Exciting opportunity to work in a dynamic environment with a supportive team.
The predicted salary is between 48000 - 72000 £ per year.
An AI Conversation Designer is urgently sought after by a global Investment Manager to lead a greenfield project to craft and build a new AI Chatbot to be utilised across all digital channels within their retail investment business, replacing a traditional Chatbot that no longer meets business needs.
The aim of this new AI Chatbot is to improve both customer satisfaction and self-service capabilities, being able to pull data from multiple sources and translate complex financial jargon into easily understandable terms that will help advise and guide customers in their investment activity.
Your role will be to lead on this project, being directly involved in technology selection and influence (they are likely to be utilising Genesys but open to suggestion from personal experience/expertise), working in a roughly 50/30/20 split across conversational design, content design and UX design.
Whilst you will be the primary Conversational Designer, you will be supported by a team of in-house UX Designers.
To be successful, you will demonstrate:
- Experience in the design and delivery of AI-driven Chatbots, with strong usage of tools such as Genesys, IBM Watson, Einstein or ChatGPT
- Expertise in areas including Natural Language Processing, Prompt Design and Large Language Models (LLMS) to craft responsive, AI-driven conversational flows
- A strong background in content writing/design with the ability to translate complex jargon and topics into easily accessible and digestible information for users
- Strong UX Design skills with experience in Figma, Sketch etc., able to design user-centred experiences and products
- Experience within Financial Services is desired however they are open to a background in any large, regulated industry
If you are passionate about using AI to improve and enhance customer experience and satisfaction and have previously delivered conversational chatbots, then please do apply!
AI Conversational Designer in London employer: Cornwallis Elt
Contact Detail:
Cornwallis Elt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Conversational Designer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with AI and conversational design. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous chatbot designs and any relevant projects. This is your chance to demonstrate your expertise in tools like Genesys or ChatGPT, so make it shine!
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to conversational AI and UX design. We recommend practising your responses with a friend or even in front of a mirror to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and gives you a better chance of getting noticed. Plus, we love seeing passionate candidates who are eager to enhance customer experiences with AI.
We think you need these skills to ace AI Conversational Designer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the AI Conversational Designer role. Highlight your experience with tools like Genesys, ChatGPT, and your expertise in conversational design. We want to see how your skills align with what we're looking for!
Showcase Your Projects: If you've worked on any AI-driven chatbots or similar projects, don’t hold back! Share specific examples that demonstrate your ability to translate complex information into user-friendly content. This will help us understand your hands-on experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your skills and experiences. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cornwallis Elt
✨Know Your Tools Inside Out
Make sure you’re well-versed in the tools mentioned in the job description, like Genesys, IBM Watson, and ChatGPT. Be ready to discuss your hands-on experience with these platforms and how you've used them to create effective conversational flows.
✨Showcase Your Content Design Skills
Prepare examples of your previous work where you’ve translated complex information into user-friendly content. Bring along samples or case studies that highlight your ability to simplify jargon, especially in financial contexts.
✨Demonstrate UX Design Knowledge
Brush up on your UX design principles and be prepared to discuss your experience with tools like Figma or Sketch. Think about how you can create user-centred experiences and be ready to share your design process during the interview.
✨Understand the Business Needs
Research the company and its retail investment business. Understand their goals for the new AI Chatbot and be ready to suggest how your skills can help improve customer satisfaction and self-service capabilities.
