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For Companies At a Glance
- Tasks: Lead hotel operations, ensuring 5-star service and team excellence.
- Company: Award-winning luxury hotel in vibrant Cornwall.
- Benefits: Competitive salary up to £45,000, career growth, and a dynamic work environment.
- Why this job: Join a passionate team and elevate guest experiences in a stunning location.
- Qualifications: Experience in luxury hotel management and strong leadership skills.
- Other info: Opportunity for professional development in a thriving hospitality setting.
The predicted salary is between 36000 - 54000 £ per year.
An award‑winning luxury hotel located near one of Cornwall’s vibrant coastal towns is seeking an experienced Operations Manager to join its leadership team. This is an exceptional opportunity for a hospitality professional with strong Front of House or Operational Management experience who is ready to take the next step in their career.
Key Responsibilities
- Oversee the day‑to‑day operations of the hotel, ensuring excellence across all departments
- Maintain consistent delivery of 5‑star service standards
- Support recruitment, onboarding, and development of staff across the hotel
- Lead, motivate, and support team members to ensure optimal performance
- Drive revenue, maximise profitability, and contribute to strategic business growth
- Identify training needs and support ongoing learning and development initiatives
About You
- Proven experience in a similar role within a luxury hotel environment, particularly within food and beverage operations
- A natural leader with the ability to inspire and engage both staff and guests
- Strong commitment to exceptional guest care and service delivery
- Excellent attention to detail, ensuring high standards of presentation throughout the hotel
- Confident in managing staffing levels and anticipating operational needs
- Strong communication and coordination skills, particularly around events and guest requirements
Applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role. If you have a strong track record in high‑quality hotel, restaurant, or food‑and‑beverage operations and are ready for your next challenge, apply now!
Hotel Operations Manager employer: Cornwall Staff Agency
Contact Detail:
Cornwall Staff Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and commitment to guest care – it’s all about making a memorable impression.
✨Tip Number 3
Research the hotel! Before any interview, dive into the hotel's values, mission, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Hotel Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury hotel operations. We want to see how your background aligns with the key responsibilities mentioned in the job description, especially in areas like guest care and team leadership.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Hotel Operations Manager role. Share specific examples of how you've delivered 5-star service and led teams in the past.
Showcase Your Leadership Skills: We’re looking for a natural leader, so make sure to highlight your experience in motivating and developing staff. Share stories that demonstrate your ability to inspire others and drive performance in a luxury setting.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you one step closer to joining our amazing team!
How to prepare for a job interview at Cornwall Staff Agency
✨Know Your Hotel Inside Out
Before the interview, make sure you research the hotel thoroughly. Understand its history, values, and what sets it apart in the luxury market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've motivated teams in the past, handled conflicts, or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Care Commitment
Exceptional guest care is crucial in a luxury hotel. Be ready to discuss specific instances where you've gone above and beyond for guests. Highlight your attention to detail and how it contributes to a memorable guest experience.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the hotel's operations, team culture, and future goals. This shows that you're not just interested in the job, but also in how you can contribute to the hotel's success.
