At a Glance
- Tasks: Lead a vibrant coastal hospitality venue and drive its growth.
- Company: Unique beachfront operation in North Cornwall with ambitious plans.
- Benefits: Competitive salary, bonus potential, and genuine autonomy.
- Other info: Ideal for an entrepreneurial leader ready to shape the future of a thriving business.
- Why this job: Make a real impact in a dynamic environment while enjoying stunning coastal views.
- Qualifications: Proven experience in managing high-turnover hospitality operations and strong leadership skills.
The predicted salary is between 45000 - 50000 £ per year.
A rare opportunity to lead a coastal hospitality business through its next phase of growth.
An exciting opportunity has arisen for an ambitious and commercially driven General Manager to take the lead at a highly distinctive hospitality venue on the North Cornwall coast.
This is far more than a traditional General Manager position.
The successful candidate will have genuine ownership of the operation, with responsibility for people, performance, commercial results and the overall direction of the business.
The Opportunity The General Manager will have overall responsibility for the site, ensuring the operation delivers exceptional customer experiences while achieving ambitious commercial targets.
This is a highly visible role, requiring a leader who is equally comfortable on the floor, in the numbers and in the boardroom.
You will be responsible for
- Taking full ownership of the site's day-to-day operation and commercial performance
- Driving revenue, profitability and sustainable business growth
- Setting and managing budgets, targets and KPIs
- Monitoring P&L performance, labour costs, purchasing and overall cost control
- Leading, developing and motivating a diverse hospitality team
- Managing recruitment, contracts, performance and staffing requirements
- Introducing structure, accountability and clear performance standards
- Ensuring consistently high operational, service and customer experience standards
- Identifying new revenue opportunities across dining, events and the wider operation
- Building strong relationships with customers, suppliers, stakeholders and the local community
- Playing a key role in shaping and delivering the next stage of the business strategy
The Venue This is a unique beachfront hospitality operation in Cornwall, combining food, drink, events, live entertainment and an exceptional coastal setting.
The business attracts an unusually broad customer base, from local families and the surrounding community to surfers, tourists, event guests and high-profile clientele.
With dining, private events, weddings, corporate functions and live entertainment all forming part of the operation, the successful General Manager will be overseeing a varied and commercially exciting business.
What We're Looking For This opportunity is suited to a proven General Manager, who has successfully managed a substantial and complex operation.
The ideal candidate will bring
- A strong track record of delivering commercial results
- Experience managing a high-turnover hospitality or leisure business
- Excellent understanding of P&L, budgets, KPIs and profitability
- A proven ability to drive revenue and control costs
- Strong leadership and people-management skills
- Experience recruiting, developing and retaining high-performing teams
- A structured and accountable approach to operations
- The confidence to make decisions and take ownership
- Strong customer and service focus
- The commercial instinct to identify opportunities and turn them into results
- The ambition to grow with a business rather than simply manage the status quo
Above all, this role requires a hands-on, commercially minded leader who thrives in an entrepreneurial environment and wants to have a genuine influence on the future of the business.
- What's in It for You? £45,000-£50,000 basic salary plus Bonus
- Unique coastal location Operation with ambitious growth plans Genuine autonomy and commercial responsibility
- Opportunity to play a key role in growing the business
- Start Date: Ideally by February half term
- Accommodation: Not provided - own transport and reliable commuting arrangements are essential
- CWPERM
General Manager employer: Cornwall Staff Agency
Cornwall Staff Agency is an excellent employer for those seeking flexible and rewarding work in the vibrant city of Bath. With competitive pay rates, weekly payments, and accrued holiday pay, we prioritise our staff's well-being and financial security. Our supportive work culture fosters a sense of community, making it an ideal environment for individuals looking to grow their skills while providing exceptional service at events.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cornwall Staff Agency. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cornwall Staff Agency
Don't be shy about reaching out to Cornwall Staff Agency directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cornwall Staff Agency and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cornwall Staff Agency
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
