At a Glance
- Tasks: Welcome guests, assist with requests, and ensure hotel security during night shifts.
- Company: Join a prestigious 4-star hotel and resort in beautiful South Cornwall.
- Benefits: Earn £14.25 per hour, enjoy staff discounts, and access career development opportunities.
- Other info: Live-in accommodation available; flexible shifts for work-life balance.
- Why this job: Be part of a supportive team and make a difference in guest experiences.
- Qualifications: Experience in hospitality preferred; strong customer service skills are essential.
The predicted salary is between 14.25 - 14.25 £ per hour.
Night Porter Required - South Cornwall
Location: South Cornwall
Role: Night Porter
Hotel type: 4-Star Hotel, Restaurant, Spa & Golf Resort
Shifts: 11pm-8am (4 days on/4 days off)
Pay: £14.25 per hour + excellent benefits
Live in accommodation available
Key Responsibilities
- Providing a warm and professional welcome to late-arriving guests
- Assisting with guest requests throughout the night
- Conducting regular security checks across the hotel and grounds
- Preparing public areas for the following day
- Supporting the reception team with guest arrivals and departures
- Handling telephone enquiries and overnight administration duties
- Ensuring the safety and security of guests, staff and premises at all times
- Assisting with set-up requirements for functions and events where required
The Ideal Candidate
- Previous experience within a hotel Night Porter, Night Reception or hospitality role preferred
- Excellent customer service and communication skills
- Reliable, trustworthy and self-motivated
- Ability to work independently and remain calm under pressure
- Flexible approach with a positive attitude
- Strong attention to detail and commitment to guest satisfaction
Benefits
- Opportunity to work within an award-winning resort
- Supportive and professional team environment
- Career development opportunities
- Staff discounts and additional company benefits working within this Hotel group
- Beautiful South Cornwall location
Night Porter in Falmouth employer: Cornwall-Staff-Agency-Ltd
Cornwall Staff Agency Ltd is an excellent employer, offering a supportive work culture that values reliability and dedication. With competitive pay and flexible afternoon shifts, this role not only provides meaningful employment but also fosters a sense of community by contributing to a safe and welcoming environment for students and staff in Newquay. Employees can expect growth opportunities within the agency, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Falmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cornwall-Staff-Agency-Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cornwall-Staff-Agency-Ltd
Don't be shy about reaching out to Cornwall-Staff-Agency-Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Falmouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cornwall-Staff-Agency-Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cornwall-Staff-Agency-Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
