At a Glance
- Tasks: Engage with local residents to raise awareness of broadband services and gather interest.
- Company: Join a trusted broadband provider making a difference in the community.
- Benefits: Weekly pay, commission opportunities, and mileage reimbursement.
- Other info: Flexible hours, immediate start, and potential for contract extension.
- Why this job: Gain valuable experience in community engagement and field sales while working outdoors.
- Qualifications: Confident communicators with customer service or sales experience preferred.
The predicted salary is between 22000 - 26000 £ per year.
We are recruiting multiple people to support our client, a trusted broadband provider, across the local area. Being a Broadband Customer Advisor, you will be speaking with local residents by going door-to-door, helping to raise awareness of the broadband service and gathering details from those who express an interest. Any leads generated will be passed directly to the sales team for follow-up. Please note that this role involves a significant amount of walking and driving throughout the day. This is not a direct sales position, and you will not be expected to sell products or close sales.
Key Responsibilities
- Represent the company in local communities through door-to-door visits
- Speak with residents and help generate interest
- You will be commuting anywhere across Cornwall and/or Devon
- Build positive relationships with local people and businesses
- Work towards individual and team targets
- Work closely with colleagues to help campaigns run smoothly
- Provide friendly and professional customer service at all times
What We’re Looking For
- Experience in sales, hospitality, customer service, or a similar role is helpful
- Confident speaking to people and building relationships
- Self‑motivated and able to work towards targets
- Able to work both independently and as part of a team
- Full UK driving licence required
- The successful candidate will be responsible for obtaining their own business insurance.
- Willing to travel across Devon and Cornwall
What’s on Offer
- Ongoing temporary role with an immediate start
- Monday to Friday working hours
- Initial 6–8 week contract with the possibility of extension
- Weekly pay every Friday
- Commission available
- Mileage Payable
- Great opportunity to gain experience in field sales and community engagement
If you are confident, motivated, and enjoy working with people, we would love to hear from you. Apply today to support our client and become a Broadband Community Advisor for a trusted provider.
Broadband Customer Advisor employer: Cornwall-Staff-Agency-Ltd
As a Broadband Customer Advisor, you will join a supportive and dynamic team dedicated to enhancing local communities across Cornwall and Devon. Our company fosters a positive work culture that values collaboration and personal growth, offering flexible working hours, weekly pay, and opportunities for commission. With a focus on community engagement, this role not only allows you to build meaningful relationships but also equips you with valuable experience in customer service and field sales.
StudySmarter Expert Advice🤫
We think this is how you could land Broadband Customer Advisor
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Cornwall-Staff-Agency-Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Cornwall-Staff-Agency-Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Broadband Customer Advisor
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Cornwall-Staff-Agency-Ltd.
How to prepare for a job interview at Cornwall-Staff-Agency-Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Cornwall-Staff-Agency-Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Cornwall-Staff-Agency-Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
