Medical Staffing Assistant in Redruth

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

The Medical Staffing Administrator plays a pivotal role in ensuring the effective coordination and management of medical rotas across the Trust, supporting the delivery of safe, high-quality patient care. This is a hybrid role, with the opportunity to work flexibly from home alongside a requirement to attend the Trust's offices in Redruth for a minimum of two days per week.

Working closely with doctors, operational leads, service managers and clinical teams, the post holder will maintain accurate rotas, coordinate leave and study leave requests, identify and elevate staffing gaps, and arrange appropriate cover to ensure service continuity.

The role requires excellent communication skills and the ability to build effective working relationships with medical staff and managers, providing timely advice, updates and support on workforce matters.

The successful candidate will be organised, proactive and able to manage competing priorities whilst delivering a responsive and professional medical staffing service in a fast-paced environment.

Main duties of the job

Provide comprehensive administrative support for the coordination and management of medical staffing rotas, ensuring accurate workforce information is maintained and staffing gaps are identified and addressed in a timely manner.

Liaise regularly with doctors, operational leads, service managers and clinical teams to coordinate leave, study leave, on call arrangements and locum cover, supporting the safe and effective delivery of services.

Maintain workforce records, produce reports, respond to staffing queries, and communicate rota changes promptly to relevant stakeholders.

Support workforce planning activities, recruitment processes and medical staffing initiatives whilst delivering a professional, responsive and customer focused service within a busy and fast paced environment.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education / Qualifications and Relevant Experience

• 5 GCSEs grades A* - C including English Language and Maths or equivalent qualifications/experience.
• NVQ Level 4 in administration or equivalent experience
• Appropriate entry qualification in using PC systems or equivalent experience.

Skills and aptitude

• Previous experience of a Medical Staffing or Human Resources environment
• Knowledge and understanding of the National terms and conditions for Medical staff in the NHS.
• Developed IT skills in Microsoft Office systems including Word and Excel
• Excellent communication skills, including the ability to provide and receive sensitive and contentious information whilst using tact and diplomacy.
• Previous experience of working in the NHS
• Previous experience of ESR

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Employer certification / accreditation badges

The Health Jobs UK website has jobs from numerous employers, within health and care across Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.

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