OPD/MIU Healthcare Assistant - St Austell Hospital

OPD/MIU Healthcare Assistant - St Austell Hospital

Band 3

Main area Healthcare Outpatient Department and Minor Injury Unit Grade Band 3 Contract Permanent Hours Part time - 17 hours per week Job ref 201-26-912

Site St Austell Community Hospital Town St Austell Salary £25,760 - £27,476 Pro rata Salary period Yearly Closing 22/10/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

An exciting opportunity has arisen for a 17-hour position within the busy Outpatient Department (OPD) and Minor Injury Unit (MIU) at St Austell Community Hospital.

We are seeking a motivated and compassionate individual to join our team, providing high-quality care to patients attending the department. The successful candidate will undertake a range of clinical duties including venepuncture, wound care and dressings, plaster application and removal, recording and monitoring patient observations, and supporting the assessment and triage of patients presenting with minor injuries and illnesses.

This role offers the opportunity to work within a supportive multidisciplinary team in a varied and fast-paced environment, delivering safe, effective, and patient-centred care.

Main duties of the job

The successful candidate will ideally have experience working within an Urgent Treatment Centre, Minor Injury Unit (MIU), or Outpatient Department (OPD), and have completed relevant MIU skills and triage competencies.

Key responsibilities will include:

• Supporting MIU and OPD practitioners in the assessment, planning, delivery and evaluation of patient care.
• Undertaking a range of clinical duties, including wound care and dressings, plaster application and removal, patient observations, and assisting with triage following completion of the relevant competencies.
• Registering and booking patients into the department and ensuring accurate documentation is maintained.
• Providing a high standard of patient care and attending to patients' general needs throughout their visit.
• Delivering all care safely and effectively under the supervision of trained MIU and OPD clinicians.
• Providing administrative and clerical support to the multidisciplinary team as required to ensure the smooth running of the service.
• Contributing to a positive patient experience by maintaining a professional, compassionate and patient-centred approach at all times.

The role requires the ability to remain calm and work effectively under pressure within a busy and often unpredictable urgent care environment. A commitment to ongoing professional development and a willingness to undertake further training and competency-based learning are essential.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education / Qualifications and Relevant Experience

• NVQ 3 Direct Care
• Previous experience as a HCA within a hospital setting
• Experience of working in an urgent care environment / out-patient department / ward environment

Knowledge and Abilities

• Computer literate and ability to use web-based IT programmes
• Willingness and ability to undertake further skills training, for example, wound management and plaster cast application.

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.

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