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- Tasks: Manage customer bookings and coordinate engaging training courses.
- Company: Leading consultancy in energy markets with a supportive team.
- Benefits: Company bonus scheme, private medical care, and generous holiday entitlements.
- Why this job: Join a dynamic team and make a difference in customer support and training.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading consultancy in energy markets is seeking a Training Customer Support Coordinator to join their team in Norwich. The successful candidate will manage customer bookings, maintain the Learning Management System, and coordinate training courses.
Ideal candidates will have experience in customer-facing roles, strong communication skills, and the ability to collaborate across teams.
This role offers a range of benefits including a company bonus scheme, private medical care, and generous holiday entitlements.
Training & Customer Support Coordinator employer: Cornwall Insight
Contact Detail:
Cornwall Insight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training & Customer Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the energy consultancy field on LinkedIn or at industry events. A friendly chat can open doors and give you insights that might just land you that Training & Customer Support Coordinator role.
✨Tip Number 2
Prepare for the interview by researching the company and its training programmes. Show us you’re genuinely interested in their work and how you can contribute to their success. Tailor your answers to highlight your customer-facing experience and communication skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experiences. Focus on how your skills align with managing customer bookings and coordinating training courses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Training & Customer Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any relevant skills. We want to see how you can bring your unique flair to the Training & Customer Support Coordinator position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Let us know what makes you tick!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and engaging, and don’t hesitate to showcase any relevant experiences that demonstrate your skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cornwall Insight
✨Know the Company Inside Out
Before your interview, do some homework on the consultancy. Understand their role in the energy markets and be ready to discuss how your skills can contribute to their mission. This shows genuine interest and helps you connect your experience with their needs.
✨Showcase Your Customer Support Skills
Since this role is all about managing customer bookings and support, prepare examples from your past experiences where you excelled in customer-facing roles. Highlight specific situations where you resolved issues or improved customer satisfaction.
✨Demonstrate Strong Communication Abilities
Communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview that demonstrate your understanding of effective communication in a team setting.
✨Familiarise Yourself with Learning Management Systems
As you'll be maintaining the Learning Management System, it’s beneficial to have a basic understanding of how these systems work. If you’ve used any similar platforms before, be ready to discuss your experience and how you can leverage that knowledge in this role.
