At a Glance
- Tasks: Sort and prepare donations, assist with logistics, and help in a dynamic warehouse environment.
- Company: Cornwall Hospice, a caring charity supporting those with terminal illnesses.
- Benefits: Gain valuable experience, develop skills, and make a real difference in your community.
- Other info: Flexible hours available, with training provided and opportunities for personal growth.
- Why this job: Join a friendly team, learn new skills, and contribute to a meaningful cause.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to help!
Cornwall Hospice is a 24/7 Cornish healthcare charity that provides specialist support for people with terminal illnesses. Our clinical teams support in and out patients and their families at Mount Edgcumbe Hospice in St Austell, St Julia’s Hospice in Hayle and in Cornwall’s hospitals, care homes and in the community. Most patients come into our units because they are having a difficult time with particular symptoms or because of the overall impact of their illness. Volunteers are integral to the care offered at the hospice. They bring a breadth of experience, skill and ability to all areas of hospice care.
The opportunities as a Donation Centre Volunteer in our warehouse are varied, interesting and rewarding and no two days are the same. You can learn how to find those hidden gems and identify higher value brands or antiques that can be sent to our boutiques and retro stores or saved to be sold through our online shop. Volunteers help to load and unload the vans, move seasonal goods for storage and assist with moving items ready for distribution to our stores. They also help process and prepare our donated stock; separating items that are for recycling from saleable goods. You may be taking in donations at the drop off point and greeting and thanking our generous supporters.
- Sorting and preparing donated goods to sell or recycle.
- Lifting and moving items according to Health and Safety guidelines.
- Selecting stock for redistribution or recycling.
- Helping drivers load and off-load stock.
- Encouraging customers to Gift Aid and processing it accordingly.
As a Donation Centre Volunteer you can volunteer in most of our Donation Centres from Mondays to Saturdays 10.00am – 4.00pm. We encourage you to volunteer for either a morning or an afternoon shift, however, you can do as many or as little hours as you like, we are flexible to suit you. Volunteers will be asked to attend meetings or training where appropriate.
Volunteer skills and qualitiesYou don’t need to have any previous experience as we will provide free training for your role. If you are able to be reliable and adaptable and possess a good sense of humour with a willingness to help that’s all we need. However, we would love to hear from you if you have a keen eye for detail or are methodical by nature and enjoy finding treasure!
The tasks of the Donation Centre Volunteer role may require the volunteer to stand or walk about for periods of time and lift items such as boxes and full bags.
Induction and trainingTo find out if you like volunteering with us you can come in for a taster session that’ll last for one to two hours. Come in and have a go at sorting donations or preparing for deliveries alongside another member of the team who will show you the ropes. All our volunteers receive an induction, which includes a welcome tour of the Donation Centre, a brief on health and safety procedures and an introduction to the team. You may also be shown some of the equipment you will be using, including the Personal Protective Equipment that will be necessary for you to wear. As a volunteer you’ll be asked to complete some mandatory training modules which are relevant to the role, this will be explained by your Donation Centre Manager on your first day.
What will you gain?- A rewarding experience in a dynamic warehouse environment.
- Develop customer service skills, and an understanding of logistics and warehouse operations.
- A big confidence boost.
- Have lots of laughs with people who will become your friends.
- Knowing that you are helping your community.
- An understanding of a very special Cornish charity.
Volunteers will also be to attend a first conversation with a member of the team prior to coming in for a shadowing session.
Retail donation centre volunteer in Hayle employer: CORNWALL HOSPICE CARE
Cornwall Hospice is an exceptional employer that values the contributions of its volunteers, offering a flexible and rewarding environment where you can make a real difference in the community. With comprehensive training and support, you'll develop valuable skills while working alongside a friendly team dedicated to providing compassionate care for those with terminal illnesses. Join us in our St Austell Donation Centre and experience the joy of helping others while discovering hidden treasures in a dynamic warehouse setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail donation centre volunteer in Hayle
✨Tip Number 1
Get to know the charity! Before you step into that Donation Centre, do a bit of research on Cornwall Hospice. Understanding their mission and values will help you connect with the team and show your genuine interest.
✨Tip Number 2
Be proactive during your taster session! Don’t just stand there; jump in and start sorting donations or helping out. This shows your enthusiasm and willingness to get involved right from the start.
✨Tip Number 3
Show off your skills! If you have a keen eye for detail or experience in customer service, let them know. These qualities are super valuable in a volunteer role and can set you apart from others.
✨Tip Number 4
Keep it flexible! Since the role is adaptable, be open to different shifts and tasks. This flexibility not only helps the charity but also gives you a chance to learn more about various aspects of the operation.
We think you need these skills to ace Retail donation centre volunteer in Hayle
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know who you are and what makes you tick. Don’t be afraid to share your passion for helping others and any quirky interests you might have.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. If you've got a keen eye for detail or enjoy sorting through items, mention that! It shows us you're a great fit for the Donation Centre Volunteer role.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes it easier for us to see why you'd be a fantastic addition to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our charity there!
How to prepare for a job interview at CORNWALL HOSPICE CARE
✨Know the Charity Inside Out
Before your interview, take some time to research Cornwall Hospice and its mission. Understanding their values and the impact they have on the community will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Enthusiasm for Volunteering
Express your passion for helping others and your willingness to contribute to the charity's goals. Share any relevant experiences, even if they're informal, that demonstrate your commitment to volunteering and working in a team.
✨Prepare for Practical Questions
Since the role involves sorting donations and handling various items, be ready to discuss how you would approach these tasks. Think about health and safety practices and how you can ensure a smooth operation in the Donation Centre.
✨Bring a Sense of Humour
The job description mentions a good sense of humour, so don’t be afraid to let your personality shine through. A light-hearted attitude can make a great impression and show that you’re a team player who can handle the ups and downs of a busy environment.
