Fundraising & Engagement Officer in Redruth

Closing date for applications: Midday on Monday 29th June. This vacancy may be closed early if there is significant interest.

Working Hours: Part Time – 28 hours per week across 4 days.

Place of Work: Head Offices at Krowji, Redruth.

Contract: 12-month fixed term contract.

Benefits:

• Cornwall Heritage Trust Family Membership
• 33 days annual leave per year pro rata (to include Bank Holidays)
• Pension scheme
• Ability to work flexibly
• Health and Wellbeing Support Package

Overview

Cornwall Heritage Trust is a charity based in Redruth which aims to preserve and strengthen Cornwall’s heritage. Following a period of significant organisational growth, we are continuing to develop how we tell our story, engage supporters, and grow sustainable income streams to support our work. We are looking for an ambitious and proactive Fundraising & Engagement Officer to join our team on a 12-month fixed-term contract, with the potential to extend. Reporting to the Income Generation Manager, this role will play an important part in supporting and developing fundraising activity across multiple income streams, while helping strengthen supporter engagement and communication. This is an exciting opportunity for someone who enjoys a fast-paced environment, is motivated by growth and impact, and has experience developing income streams and building strong supporter relationships. A passion for Cornwall and its heritage, and a willingness to roll up their sleeves and get stuck in, is also obviously an advantage. The role is primarily office-based, with email and telephone communication forming the main day-to-day points of contact.

Key Responsibilities

• Support the development and growth of proactive income growth across multiple fundraising streams, including individual giving, community fundraising, corporate partnerships, gifts in kind, trusts and foundations, campaigns, and supporter engagement activity.
• Build and maintain positive relationships with supporters, donors, funders, businesses, and community contacts.
• Confidently communicate with supporters and stakeholders by telephone and email, including overcoming objections and encouraging engagement or support.
• Assist with the creation of compelling fundraising communications, storytelling, and supporter-focused content.
• Help develop and deliver campaigns and supporter journeys that increase engagement and long‑term support.
• Maintain accurate supporter records and fundraising activity using eTapestry.
• Use Trello to support workflow management, task coordination, and campaign planning.
• Monitor fundraising performance and supporter engagement using data and analytics to help inform decision-making and identify opportunities for growth.
• Support the delivery of fundraising campaigns, appeals, events, and engagement initiatives.
• Work collaboratively across the organization to ensure consistent messaging and a positive supporter experience.
• Provide regular updates and reporting to the Income Generation Manager on activity, progress, and outcomes.

This is not an exhaustive list and other tasks may be necessary according to the needs of the Trust.

Person Specification

Essential skills and experience

• Minimum of two years’ experience developing income across multiple fundraising streams.
• Experience supporting income growth (over 100k unrestricted, and over 50k restricted) within a charity or purpose‑led organisation.
• Experience using CRM or fundraising databases, ideally eTapestry.
• Experience using workflow or project management tools such as Trello.
• Experience supporting digital fundraising or engagement campaigns.
• Understanding of the Cornwall charity and funding landscape.
• Experience supporting storytelling, communications, or marketing activity.
• Experience working within a growing organisation or small team environment.
• Strong communication skills, both written and verbal.
• Strong organisational skills with the ability to manage competing priorities in a fast‑paced environment.
• Confident using Apple/Mac systems and standard digital workplace tools.
• Strong analytical and data skills with experience monitoring performance and reporting outcomes.
• Self‑motivated, proactive, and comfortable working independently as well as collaboratively.

Desirable skills and experience

• None listed.

Additional qualities we’re looking for

• Tenacious about growth and achieving results.
• Excited by challenge and continuous improvement.
• Comfortable working in a developing and fast‑moving environment.
• New business‑focused and confident communicating with a wide range of people.
• Data‑aware and motivated by measurable impact.
• Passionate about Cornwall’s heritage and helping charities build meaningful supporter connections.

About Cornwall Heritage Trust

Formed in 1985, Cornwall Heritage Trust was created in response to fears that many of Cornwall’s heritage sites were being “lost” to private ownership and the lack of an organisation with the ability to raise the necessary funds to save these important sites and promote Cornwall’s unique heritage. Between 1985 and 1989, the charity acquired four historic sites around Cornwall, namely Sancreed Beacon, Castle an Dinas (East), Trevanion Culverhouse and Treffry Viaduct. In 1996, English Heritage approached the Trust with a request to manage six of its free‑to‑visit sites in Cornwall, with a seventh being added in 1997. Twenty years later, the Trust acquired the field in which Trethevy Quoit stands to protect the setting of the monument. This led to the Quoit being removed from the Heritage At Risk Register. Since then, nine more historic sites have come into the charity’s care, meaning that we now look after 20 in total. Today, Cornwall Heritage Trust continues to embody the original aims set out 40 years ago – to preserve and strengthen Cornwall’s heritage, with the more recent vision of “heritage for one and all”. Our work with historic sites is just a part of what we do. We also run a highly successful education programme which offers workshops and classroom sessions as well as providing school transport grants which enable children to visit ancient sites, museums and historic properties across Cornwall. Alongside wellbeing and social prescribing sessions, our popular outreach scheme comprises a variety of community events, skills sessions and activities designed to raise awareness of both Cornwall’s heritage and the charity. Heritage Promotion remains a key priority for the Trust and focuses on engagement with the Cornish communities to raise awareness of heritage in Cornwall and the challenges faced.