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- Tasks: Provide reception and admin support at Family Hubs, ensuring smooth operations.
- Company: Join Cornwall Council, dedicated to supporting families and children in the community.
- Benefits: Enjoy flexible working options, competitive salary, and a generous leave entitlement.
- Why this job: Be part of a dynamic team making a real difference in children's lives.
- Qualifications: 4 GCSEs (A-C) including English and Maths; strong communication skills required.
- Other info: This is a fixed-term role for maternity cover, with a friendly and supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
The Together for Families directorate provides support to children and families within the county. Cornwall's Family Hubs support the delivery of services for families, children and young people aged from pre-birth to 19 years old (or up to 25 years for anyone with a Special Educational Needs and Disabilities).
The Business Support Team provide reception cover for the Family Hubs and support the work of the Early Help Service.
We have a fixed term vacancy for at least 9 months for maternity cover, of 37 hours for a Business Support Assistant based within Penwith and Kerrier Family Hubs, supporting the work of the Early Help Service. The main working location will be at Penzance Family Hub with an expectation to provide cover across the locality as required.
The primary role is to provide reception and administrative support in the delivery of services, supporting operational colleagues and ensuring timely communications with service users and partner agencies. This is a front-facing role based within the Family Hub buildings.
This position will be subject to an enhanced Disclosure and Barring Service check.
Working Pattern
Monday to Friday 9.00am - 5.00pm
What You’ll Need To Succeed
Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths, excellent keyboard skills and significant experience of general office procedures. You will also have good interpersonal and communication skills with the ability to liaise appropriately with all levels of professional staff, service users and other agencies. A professional approach applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while often working to deadlines. Driving licence and car essential. Please give evidence of all of these requirements, and of your reception experience, within your supporting statement.
The Together for Families directorate provides support to children and families within the county. Cornwall Council is an evolving and developing organisation that requires a level of responsiveness within its services and from its employees. The post-holder will respond positively within this type of environment, pro-actively accepting the challenges and opportunities that are fundamental within a changing organisation.
What You’ll Get In Return
Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
- a competitive salary.
- a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions.
- a generous annual leave entitlement with the potential to purchase additional leave.
- A national award-winning employee health and wellbeing programme.
- Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information
Please note, we are unable to offer sponsorship for this role. The full role profile is attached here. We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Rianne Haines at rianne.haines@cornwall.gov.uk or 07704 660783.
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work/personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process. Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Children\'s Centre Admin Assistant employer: Cornwall Council
Contact Detail:
Cornwall Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Children\'s Centre Admin Assistant
✨Tip Number 1
Familiarise yourself with the Together for Families directorate and its services. Understanding their mission and how they support children and families will help you demonstrate your enthusiasm and alignment with their goals during any discussions.
✨Tip Number 2
Highlight your interpersonal skills in conversations or networking opportunities. Since this role involves liaising with various stakeholders, showcasing your ability to communicate effectively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience in a busy team environment. Think of specific examples where you successfully managed multiple tasks or deadlines, as this will illustrate your capability to thrive in the dynamic setting of a Family Hub.
✨Tip Number 4
If possible, reach out to current or former employees of Cornwall Council to gain insights into the work culture and expectations. This knowledge can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Children\'s Centre Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Make sure you can relate your skills and experiences to the specific duties mentioned, such as providing reception and administrative support.
Craft a Strong Supporting Statement: Your supporting statement is crucial. Address each point marked as 'Application' in the role profile. Use specific examples from your past experiences that demonstrate your qualifications, such as your reception experience and interpersonal skills.
Highlight Relevant Qualifications: Ensure you clearly list your qualifications, especially your GCSEs or equivalent, including English and Maths. Mention any additional training or certifications that may be relevant to the role.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for an administrative role.
How to prepare for a job interview at Cornwall Council
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and requirements. Familiarise yourself with the responsibilities of a Children's Centre Admin Assistant, especially the importance of providing reception and administrative support in a busy environment.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be prepared to demonstrate your excellent interpersonal and communication skills. Think of examples from your past experiences where you effectively communicated with colleagues or service users.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle challenging situations. Prepare scenarios where you had to apply discretion and diplomacy, especially in a busy team setting. This will show your capability to thrive under pressure.
✨Highlight Your Flexibility
The role requires adaptability, so be ready to discuss how you've successfully managed changing priorities in previous jobs. Share specific instances where you demonstrated flexibility and a positive attitude towards new challenges.
