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For Companies At a Glance
- Tasks: Be the first point of contact for customers and sell parts and services.
- Company: Join a supportive team at Cornthwaite Group in a vibrant environment.
- Benefits: Structured work environment, career progression, and ongoing training.
- Why this job: Engage with customers, build relationships, and enjoy a fun workplace.
- Qualifications: Customer service experience preferred; enthusiasm and communication skills are key.
- Other info: Bonus points for tractor lovers and tea enthusiasts!
The predicted salary is between 30000 - 42000 £ per year.
As a Parts Sales Advisor, you'll be a vital part of our aftersales team based at our Bispham Green depot. Working in our showroom, you will be the first point of contact for many of our customers, ensuring they are welcomed to the depot with first‑class customer service. A large part of this role is obviously sales – of our parts, services, equipment and merchandise – and finding new ways to meet targets and engage with our customers’ needs. This is where building great working relationships with our customers, listening to and anticipating their needs, and a tractor‑load of enthusiasm will really help you succeed. So, if you are a team player, can build rapport with our customers, and have a positive can‑do attitude, this outstanding opportunity awaits you!
Main Responsibilities
- Be the first point of contact for customers in the outlet and over the phone for any parts or merchandise enquiries, fostering excellent relationships to enable a first‑class service.
- Build a good knowledge of the full range of parts, tools, equipment and services we offer in order to proactively recommend, promote and sell as appropriate.
- Identify required parts, pick parts from stock and place orders with suppliers to meet customer needs and expectations.
- Ensure payments are handled in line with procedure, completing invoicing and administrative tasks as needed.
- Maintain inventory and merchandise displays, ensuring the shop floor is welcoming and well‑presented.
Attributes we are looking for
- Previous experience in a customer‑facing role is preferred, but not essential.
- An awareness of the agricultural industry and equipment is preferred, but not essential as training will be provided.
- Proactive and organised work ethic, with the ability to work on own initiative.
- Good IT skills with the ability to use standard IT applications and learn new platforms/systems easily.
- Strong communication skills with the ability to build and maintain excellent working relationships with our customers.
In return we will provide
- A structured working environment, operating as a team and supporting each other.
- Opportunities to progress your career within Cornthwaite Group.
- Ongoing internal and manufacturer training.
How do you apply?
To apply, please send your CV to careers@cornthwaitegroup.com
Parts Representative (Nantwich Depot) employer: Cornthwaite Group
Contact Detail:
Cornthwaite Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Representative (Nantwich Depot)
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing with a friend or family member. Focus on how you’d greet customers and handle their queries – it’ll help you feel more confident when it counts.
✨Tip Number 3
Show your passion for the agricultural industry! If you have any experience or interest in tractors or farming, don’t hold back. Share your stories during the interview to connect with the team and demonstrate your genuine interest.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. So, go ahead and make that move!
We think you need these skills to ace Parts Representative (Nantwich Depot)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the agricultural industry shine through. We love candidates who are excited about the role and can bring that energy to our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer-facing roles. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for the Parts Representative role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Cornthwaite Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of parts, tools, and equipment the company offers. This knowledge will not only impress your interviewers but also help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you built rapport with customers and resolved their issues. This will demonstrate your ability to connect with clients and meet their needs effectively.
✨Be Proactive and Organised
During the interview, highlight your proactive approach and organisational skills. Share specific instances where you took the initiative to solve a problem or improve a process. This will show that you can work independently and contribute positively to the team.
✨Bring Your Enthusiasm
Let your passion for the agricultural industry shine through! If you have a love for tractors, wellies, or even a good cup of tea, don’t hesitate to mention it. A positive attitude and genuine enthusiasm can set you apart from other candidates.