Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure top-notch service delivery with innovative AI-driven solutions.
- Company: Exciting FinTech start-up revolutionising Family Office services with cutting-edge technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be a key player in transforming finance with AI and make a real impact on client trust.
- Qualifications: Strong communication skills and experience in client management or service roles.
- Other info: Join a dynamic team focused on innovation and excellence in the financial sector.
The predicted salary is between 36000 - 60000 £ per year.
Cornspring is an innovative FinTech start-up with a mission to empower Family Offices and Asset Owners with real-time, AI-driven data intelligence and portfolio insights. We are tackling one of the most complex and valuable challenges in finance. Our clients operate at the highest levels of global markets, managing billions in assets, yet they remain constrained by legacy systems that are slow, fragmented, and outdated. Cornspring is redefining Family Office services by applying state-of-the-art generative AI and Large Language Models to investment, accounting, and operational data. Our platform delivers faster insights, greater transparency, and entirely new ways of interacting with financial information.
The role involves the end-to-end stewardship of assigned clients' service relationship from data onboarding through to service delivery, ensuring accuracy, continuity, responsiveness, and confidence in Cornspring's service. As the "custodian of client trust", you will own the client's lived experience of the data on our platform and our service delivery to clients. You will make sure that client trust increases over time, not just satisfaction scores. You will ensure that all clients receive the same level of professionalism, care, responsiveness, diligence, and escalation seriousness.
Key Responsibilities
- Client lifecycle
- Own onboarding engagement, narrative and timeline
- Set and manage expectations around data, reporting, LLM Chat and service scope
- Lead Quarterly Business Reviews / check-ins (formal or informal)
Client Service Lead employer: Cornspring
Contact Detail:
Cornspring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Lead
✨Tip Number 1
Network like a pro! Reach out to people in the FinTech space, especially those who work at Cornspring or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding the company’s mission and values. Show us how your skills align with empowering Family Offices and Asset Owners. We love candidates who can connect their experience to our goals!
✨Tip Number 3
Practice your pitch! Be ready to explain how you can enhance client trust and service delivery. We want to hear about your past experiences and how they relate to being the 'custodian of client trust'.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our innovative team at Cornspring.
We think you need these skills to ace Client Service Lead
Some tips for your application 🫡
Show Your Passion for FinTech: When writing your application, let your enthusiasm for the FinTech industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about empowering clients with innovative solutions.
Tailor Your Experience: Make sure to highlight your relevant experience in client service and data management. We’re looking for someone who can demonstrate their ability to build trust and deliver exceptional service, so be specific about your past roles and achievements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’re a great fit for the Client Service Lead role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Cornspring!
How to prepare for a job interview at Cornspring
✨Know the Company Inside Out
Before your interview, dive deep into Cornspring's mission and values. Understand their innovative approach to FinTech and how they leverage AI for client services. This knowledge will not only impress your interviewers but also help you articulate how your skills align with their goals.
✨Showcase Your Client Relationship Skills
As a Client Service Lead, your ability to build trust is crucial. Prepare examples from your past experiences where you've successfully managed client relationships, resolved issues, or improved service delivery. Be ready to discuss how you can enhance client trust at Cornspring.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you might face in onboarding clients or managing expectations. Practise articulating your thought process and how you would handle these situations effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans, how they measure client satisfaction, or what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
