Bakery Team Leader in Norwich

Outstanding to Work For as accredited by Best Companies.

Full-time / Part-time hours available.

Are you innovative and looking to inspire and nourish your team? Can you successfully share your passion with colleagues and customers to drive high standards at all times? Here at the Cornish Bakery, we want to redefine what a bakery is, does and can be. At our heart we are for and about people, a part of the local community. Our purpose is to nourish people.

Are you passionate about great food, exceptional coffee and bringing out the best in others? We’re looking for a Team Leader to help create brilliant bakery experiences for our customers and support our team to thrive.

Working alongside the Bakery Management Team, you’ll take the lead on shifts, set the pace and make sure every customer receives warm, outstanding service. You’ll help colleagues build confidence, uphold our high standards and keep the bakery running smoothly.

As a Team Leader you will:

• Take the lead on shifts and support the team in delivering outstanding service.
• Train and coach colleagues to consistently achieve our brand standards.
• Make the World’s Best Coffee and prepare our award-winning food with pride.
• Maintain high standards of quality, service, food safety and cleanliness.
• Support the Management Team with the smooth day-to-day operation of the bakery.
• Make the most of colleagues’ strengths and deploy the team effectively to maximise sales.

How you’ll succeed with us:

We believe how you do your job matters just as much as what you do. As part of our team, you’ll bring these behaviours to life every day:

• Nourishing – You recognise and manage your own emotions, especially under pressure, building strong, positive relationships with your team and customers.
• Raising the Bar – You actively look for ways to make Cornish Bakery even better through how you work, lead and communicate.
• Fighting Spirit – You overcome obstacles with resilience and determination, delivering on commitments no matter what.
• Own it! – You act with integrity, take accountability and lead by example in everything you do.
• Change Gear – You thrive in a fast-moving environment, embracing change and supporting others to do the same.

Skills and qualities that we need from you:

• Experience in a customer-facing role, ideally within food service, hospitality or retail.
• A natural ability to motivate others and lead by example.
• A genuine passion for providing excellent customer service.
• A positive, dependable and solutions-focused approach.
• Confidence working in a fast-paced environment and adapting when priorities change.
• A commitment to quality, teamwork and high standards.

Full training will be given for you to be yourself as part of an amazing team.

When you join the Cornish Bakery you’ll benefit from:

• 50% discount on food and drink.
• Pasty Perks – our bespoke reward system that offers discounts and savings on your favourite brands.
• Financial well-being benefit through Stream – save directly from wages into a high interest savings account or access wages before pay-day.
• Employer funded health and wellbeing services, with access to a 24/7 GP line, Employee Assistance Program and discounted gym memberships.
• Paid birthday day off.
• Member of the shareholder fund (service dependent).
• Team social events with in-bakery incentives.
• Up to 28 days of holiday (including bank holidays), pro rata if necessary.
• Plus a few more!

Values:

Here at the Cornish Bakery we strongly believe in our values and these are what make us stand out from the crowd. Keep it Simple, Be Yourself and Aim Higher is part of our DNA.

All candidates must be eligible to live and work in the UK.