At a Glance
- Tasks: Provide technical expertise and support for Corning's optical cabling products.
- Company: Join Corning, a leader in glass and materials science innovation.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Opportunity for career growth and collaboration with diverse teams across EMEA.
- Why this job: Make an impact in the telecom industry while working with cutting-edge technology.
- Qualifications: Degree in Telecommunications or Engineering; 2-5 years experience in Telecom or Datacom.
The predicted salary is between 40000 - 50000 € per year.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. We break through limitations and expectations every day, helping to move our company, and the world, forward. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry‑leading optical solutions across the broader communications industry.
Purpose of the Role
We are looking for a highly skilled Field Engineer (FE) to join our team in England, UK. The FE will serve as a technical expert and key representative of Corning’s passive cabling products, providing accurate and reliable product information to customers. This role involves advising on proper installation methods, troubleshooting performance issues, and offering support regarding field installations. The FE will primarily support customers in the UK region and Ireland, working closely with customers and approved installers to ensure optimal product performance.
Technical Support and Customer Interaction
- Provide technical guidance and presentations on Corning products to customers, installers and partners.
- Advise customers on product applications, benefits, and system solutions, including detailed part number recommendations.
Pre-Sales And Post-Sales Support
- Provide pre‑sales support, including product recommendations, Bill of Materials, system design, training and testing.
- Provide after‑sales assistance, including installation advice, troubleshooting on‑site and field analysis of faulty product claims.
- Document claims thoroughly (observations, photos, data) and share them with the Manager, Quality team, and Product Line Management (PLM).
Collaboration And Feedback
- Give feedback to the development/PLM teams regarding product improvement ideas and compliance with regional standards and norms.
- Collaborate with third‑party vendors to ensure solution compatibility and seamless customer experience.
Qualifications And Skills
- A university degree in Telecommunications or Engineering.
- 2‑5 years of experience in Telecom or Datacom, with a strong technical foundation.
- Technical knowledge in FTTH Networks, LAN and Data Centers.
- Fluent English writing and speaking; additional European languages are a plus.
- Computer skills (MS Windows based: Power Point, Word, Excel, Visio, SAP).
- Ability to convey technical, complex ideas to highly technical customers/colleagues.
- Ability to present/give training comfortably and confidently in front of groups from 10‑50 people.
- Good hands‑on skills: basic mechanical, troubleshooting, repair skills.
- Ability to collaborate effectively within a team, lead meetings to communicate customer needs, and actively listen to customers to understand and address their challenges.
Travel & Flexibility
- Position will be based in England.
- Willingness to travel up to 25% across the EMEA region but mainly around UK and Ireland.
- Must be flexible for short‑notice travel (24–48 hours), including overnight stays.
- Valid driver’s license and appropriate travel documentation required.
- Standard 40‑hour work week, with occasional weekend work or travel as needed.
Equal Employment Opportunity
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment.
Field Engineer, CN/EN EMEA (m/f/d) - London employer: Corning Incorporated
Corning is an exceptional employer, offering a dynamic work environment in London where innovation thrives. Employees benefit from a culture that encourages collaboration and professional growth, with opportunities to engage in cutting-edge projects within the optical communications sector. With a commitment to equal employment opportunities and a focus on employee well-being, Corning provides a supportive atmosphere for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer, CN/EN EMEA (m/f/d) - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Field Engineer gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical knowledge and hands-on experience. Be ready to discuss FTTH Networks and troubleshooting techniques – it’ll set you apart from the crowd.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on presenting complex ideas clearly and confidently, just like you would when advising customers on Corning’s products.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at Corning. Don’t miss out!
We think you need these skills to ace Field Engineer, CN/EN EMEA (m/f/d) - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Engineer role. Highlight your experience in Telecom or Datacom, and don’t forget to showcase your technical skills in FTTH Networks and LAN. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with Corning's mission. We love seeing enthusiasm and a clear understanding of what we do.
Showcase Your Technical Expertise:In your application, be sure to highlight any relevant technical projects or experiences. We’re looking for someone who can convey complex ideas clearly, so give us examples of how you've done this in the past!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Corning!
How to prepare for a job interview at Corning Incorporated
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around FTTH Networks, LAN, and Data Centres. Be ready to discuss how Corning's products fit into these areas and how you can provide value to customers.
✨Showcase Your Communication Skills
Since you'll be presenting to groups and advising customers, practice explaining complex ideas in simple terms. Think about examples from your past experiences where you've successfully communicated technical information.
✨Prepare for Real-World Scenarios
Anticipate questions about troubleshooting and installation methods. Prepare to share specific examples of challenges you've faced in the field and how you resolved them, as this will demonstrate your hands-on skills.
✨Be Ready to Collaborate
Highlight your teamwork abilities and how you've worked with others to achieve common goals. Be prepared to discuss how you would gather feedback from customers and collaborate with development teams to improve products.
