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- Tasks: Provide technical expertise and support for Corning's passive cabling products in the UK and Ireland.
- Company: Join Corning, a global leader in glass and materials science innovation.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Be at the forefront of technology, helping customers optimise their communication solutions.
- Qualifications: Degree in Telecommunications or Engineering with 2-5 years of relevant experience.
- Other info: Flexible travel required; great opportunity for hands-on problem solvers.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. We break through limitations and expectations every day, helping to move our company, and the world, forward. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry‑leading optical solutions across the broader communications industry. It is classified into two main product groupings – carrier network and enterprise network.
The carrier network product group consists primarily of products and solutions for optical‑based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical‑based communication networks sold to businesses, governments and individuals for their own use.
Purpose of the Role
We are looking for a highly skilled Field Engineer (FE) to join our team in England, UK. The FE will serve as a technical expert and key representative of Corning’s passive cabling products, providing accurate and reliable product information to customers. This role involves advising on proper installation methods, troubleshooting performance issues, and offering support regarding field installations. The FE will primarily support customers in UK region and Ireland, working closely with customers and approved installers to ensure optimal product performance.
Technical Support and Customer Interaction
- Provide technical guidance and presentations on Corning products to customers, installers and partners.
- Advise customers on product applications, benefits, and system solutions, including detailed part number recommendations.
Pre-Sales And Post-Sales Support
- Provide pre‑sales support, including product recommendations, Bill of Materials, system design, training and testing.
- Provide after‑sales assistance, including installation advice, troubleshooting on‑site and field analysis of faulty product claims.
- Document claims thoroughly (observations, photos, data) and share them with the Manager, Quality team, and Product Line Management (PLM).
Collaboration And Feedback
- Give feedback to the development/PLM teams regarding product improvement ideas and compliance with regional standards and norms.
- Collaborate with third‑party vendors to ensure solution compatibility and seamless customer experience.
Qualifications And Skills
- A university degree in Telecommunications or Engineering.
- 2‑5 years of experience in Telecom or Datacom, with a strong technical foundation.
- Technical knowledge in FTTH Networks, LAN and Data Centers.
- Fluent English writing and speaking; additional European languages are a plus.
- Computer skills (MS Windows based: Power Point, Word, Excel, Visio, SAP).
- Ability to convey technical, complex ideas to highly technical customers/colleagues.
- Ability to present/give training comfortably and confidently in front of groups from 10‑50 people.
- Good hands‑on skills: basic mechanical, troubleshooting, repair skills.
- Ability to collaborate effectively within a team, lead meetings to communicate customer needs, and actively listen to customers to understand and address their challenges.
Travel & Flexibility
Position will be based in England. Willingness to travel up to 25% across the EMEA region but mainly around UK and Ireland. Must be flexible for short‑notice travel (24–48 hours), including overnight stays. Valid driver’s license and appropriate travel documentation required. Standard 40‑hour work week, with occasional weekend work or travel as needed.
Equal Employment Opportunity
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment.
Field Engineer, CN/EN EMEA (m/f/d) employer: Corning Incorporated
Contact Detail:
Corning Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer, CN/EN EMEA (m/f/d)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Field Engineer gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical knowledge and hands-on experience. Be ready to discuss FTTH Networks and troubleshooting techniques – it’ll set you apart from the crowd.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on presenting complex ideas clearly and confidently, just like you would when advising customers on Corning’s products.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your application status and find out about other exciting opportunities at Corning.
We think you need these skills to ace Field Engineer, CN/EN EMEA (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer role. Highlight your experience in telecommunications and any relevant technical skills that match what Corning is looking for. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to Corning's mission. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Technical Skills: Since this role requires a strong technical foundation, be sure to showcase your knowledge in FTTH Networks, LAN, and Data Centres. We want to know how you can bring value to our team and help our customers succeed.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensure it gets into the right hands. Plus, it shows you're serious about joining the Corning team!
How to prepare for a job interview at Corning Incorporated
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around FTTH Networks, LAN, and Data Centres. Corning is looking for someone who can convey complex ideas clearly, so be ready to discuss how their products work and how they can benefit customers.
✨Showcase Your Communication Skills
Since the role involves giving presentations and training, practice explaining technical concepts in a simple way. You might even want to prepare a mini-presentation on a Corning product to demonstrate your ability to engage an audience.
✨Be Ready for Real-World Scenarios
Think about past experiences where you've had to troubleshoot or provide technical support. Be prepared to share specific examples of how you handled challenges, as this will show your problem-solving skills and hands-on abilities.
✨Demonstrate Team Spirit
Collaboration is key in this role, so be ready to discuss how you've worked effectively within a team. Highlight any experiences where you led meetings or communicated customer needs, as this will show that you can listen and adapt to different situations.
