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- Tasks: Manage and enhance IT platforms to support Cornerstone's strategic goals.
- Company: Join the UK's leading mobile and digital infrastructure provider.
- Benefits: Competitive salary, bonus structure, 30 days holiday, and hybrid working.
- Why this job: Be a key player in driving innovation and transformation in a dynamic environment.
- Qualifications: A Levels or equivalent, with strong contract management and communication skills.
- Other info: Embrace a culture of respect, professionalism, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Cornerstone is the UK's leading mobile and digital infrastructure provider, managing over 15,700 sites and holding 35% of the market. Our Mission is to be famous for excellence in delivery, embracing transformation with our people and our customers at its heart.
The Business Application Support Manager is responsible for managing and advancing Cornerstone's company vision and strategic direction through the effective use of its Key IT Platforms. They will act as a champion for each Platform, ensuring its availability, performance, scalability, and security meet the current and future needs of the business.
ResponsibilitiesScope:
- Focus on the short-to-medium-term strategy of each platform, working with both the business and suppliers to build a roadmap that supports the needs of Cornerstone.
- Work closely with business stakeholders and platform providers to ensure ongoing adoption and identification of new features and enhancements that deliver value to Cornerstone.
- Oversee the commercial deliverables of each vendor to ensure they are in line with their contracted obligations, working with Procurement and the various vendors to address any concerns or deviations.
Delivery:
- Ensure that Cornerstone's key IT platforms consistently meet business needs by maintaining high levels of availability, performance, scalability, and security.
- Shape and deliver short to medium term platform strategies, working with business stakeholders and suppliers to define and execute roadmaps that enable ongoing adoption and the introduction of valuable features and enhancements.
- Oversee commercial vendor deliverables, ensuring contractual compliance and addressing deviations in partnership with Procurement.
- Identify improvements, support transformation, and ensure platforms evolve in alignment with Cornerstone's strategic goals.
Strong technical and commercial acumen, with hands-on experience in contract management, service delivery, and cross-functional collaboration. Sound judgement, autonomy, and ability to communicate effectively with both technical and non-technical stakeholders, plus strong interpersonal and conflict resolution skills. Experience with vendor engagement and financial or commercial negotiation is essential to champion each platform, guide stakeholders, and drive continuous improvement across Cornerstone's IT landscape.
Experience- Ability to work with cross-functional teams.
- Hands-on experience with contract management and demonstrable commercial acumen.
- Strong customer focus with experience of conflict resolution.
- Strong interpersonal skills, specifically good communication and presentation skills.
- Experience in matrix resource management and service delivery.
- Previous finance control and commercial negotiation experience.
- A Levels or equivalent
- ITIL V3/V4 Foundation or Above
- BmC Helix
- Unit4 Agresso ERP
- Siterra Estate Management
- Competitive salary and an excellent bonus structure
- 30 days holiday + Bank Holidays
- Electric Car Scheme
- Competitive pension scheme
- Hybrid working
- Life insurance
- Cycle to Work
- Retail Discount
- Competitive refer a friend scheme
- Private Healthcare Insurance
Operate and uphold Cornerstone's values of Everyone Matters, Innovate to Elevate, Do the Right Thing and Customer First by being Professional, Respectful and Open.
IT & Digital Business Application Support Manager in Theale employer: Cornerstone
Contact Detail:
Cornerstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Digital Business Application Support Manager in Theale
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its key platforms. Show us you understand Cornerstone’s mission and how you can contribute to their vision.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in contract management and service delivery can help Cornerstone excel. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive.
We think you need these skills to ace IT & Digital Business Application Support Manager in Theale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of IT & Digital Business Application Support Manager. Highlight your experience with IT platforms, contract management, and any relevant technical skills that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention how you can help us achieve our mission of excellence in delivery.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage IT platforms effectively. Use metrics where possible to show how you’ve improved performance or delivered value in previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Cornerstone
✨Know Your Platforms
Before the interview, make sure you have a solid understanding of the key IT platforms mentioned in the job description. Research their functionalities, benefits, and any recent updates or trends in the industry. This will help you demonstrate your technical acumen and show that you're genuinely interested in how these platforms can support Cornerstone's strategic goals.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with contract management and vendor engagement. Think of specific examples where you've successfully negotiated terms or improved service delivery. This will highlight your ability to oversee commercial deliverables and ensure compliance, which is crucial for the role.
✨Communicate Effectively
Since the role requires interaction with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Use examples from your past experiences to illustrate how you've successfully communicated with diverse teams. This will showcase your strong interpersonal skills and ability to resolve conflicts.
✨Align with Cornerstone's Values
Familiarise yourself with Cornerstone's values: Everyone Matters, Innovate to Elevate, Do the Right Thing, and Customer First. Think of ways you've embodied these values in your previous roles and be ready to share those stories. This will demonstrate that you not only understand the company culture but are also a good fit for their team.
