At a Glance
- Tasks: Lead operational delivery and shape strategy for innovative network programmes.
- Company: Join a leading digital infrastructure partner shaping the UK's connectivity future.
- Benefits: Competitive salary, 30 days leave, hybrid working, and private medical insurance.
- Other info: Embrace diversity and inclusion in a supportive, high-performing culture.
- Why this job: Make a lasting impact on the UK's digital landscape and drive transformation.
- Qualifications: Senior leadership experience in telecommunications or complex operational environments.
The predicted salary is between 80000 - 100000 £ per year.
To be the UK’s leading digital infrastructure partner, enabling a fully connected future.
Mission
Deliver reliable, high-quality site access, infrastructure and services that support our customers’ evolving connectivity needs.
The Role
We're looking for an exceptional
Head of Operations to lead the operational delivery of Cornerstone's bespoke network programmes.
This is a high-impact leadership role responsible for shaping and executing operational strategy, driving delivery excellence, and ensuring outstanding outcomes for our shareholders and customers.
Reporting into senior leadership, you'll oversee complex, multi-million-pound operational portfolios, leading high-performing teams and trusted delivery partners to achieve ambitious business objectives.
You'll combine strategic vision with operational rigour, creating the capability, culture and performance required to support the UK's ever-evolving digital infrastructure landscape.
Why This Role Matters
Connectivity powers everything. As Head of Operations, you will play a pivotal role in enabling the infrastructure that keeps the UK connected.
You'll be responsible for translating strategic priorities into operational success, driving transformation, improving customer outcomes and ensuring Cornerstone continues to deliver at scale.
Your leadership will directly influence performance, innovation, operational excellence and long-term business growth.
This is an opportunity to leave a lasting impact on one of the UK's most significant digital infrastructure businesses.
What You'll Do
- Define and execute Cornerstone's operational strategy, aligning delivery with business and shareholder objectives.
- Lead large-scale operational and network delivery programmes, balancing performance, risk, resources and commercial outcomes.
- Own the successful delivery of multi-million-pound portfolios, ensuring robust financial management and operational governance.
- Act as a senior leader and trusted partner to shareholders, customers and executive stakeholders.
- Drive operational excellence through continuous improvement, process optimisatio n and data-led decision making.
- Lead and inspire matrix, multifunctional and remote teams, building a culture of accountability, collaboration and high performance.
- Champion transformation initiatives that enhance customer experience, operational efficiency and organisational effectiveness.
- Establish clear performance frameworks, reporting and governance to provide visibility of delivery health, opportunities and risks.
- Foster a strong culture of safety, compliance, wellbeing, diversity and inclusion.
- Develop future operational capability, ensuring the business is equipped to meet evolving customer and market demands.
- What You'll Bring
- Significant senior leadership experience within telecommunications, infrastructure, technology or similarly complex operational environments.
- A proven track record of delivering strategic outcomes through large-scale operational functions.
- Extensive experience leading complex programmes and navigating fast-paced, constantly evolving business environments.
- Strong commercial acumen, with experience managing significant budgets, P&L accountability and supplier performance.
- Demonstrated success leading organisational transformation, business change and continuous improvement initiatives.
- Exceptional stakeholder management skills, with the ability to influence and engage at Executive, Board and Shareholder level.
- Experience leading matrix and cross-functional teams, developing talent and creating high-performing cultures.
- Strong understanding of governance, operational risk management and delivery assurance.
- Excellent communication skills, capable of providing clear insight, direction and confidence during complex challenges.
- A relentless focus on results, with the drive to deliver excellence for customers, shareholders and colleagues alike.
Why Join Us?
Reward & Recognition : Competitive salary and an excellent bonus structure.
Time to Recharge
30 days' annual leave.
Long Term Security : Competitive pension scheme and life insurance.
Flexibility : Hybrid working to help you balance work and home life.
Health & Wellbeing : Private medical insurance including dental and optical cover.
Lifestyle Perks : Cycle to Work scheme, Electric Car scheme, and retail discounts.
Community & Growth : A generous refer a friend scheme.
Our commitment to Equity, Diversity, and Inclusion (EDI) is fundamental to our success.
We strive to cultivate an inclusive environment where every employee feels valued, respected, and empowered.
By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds.
We want to ensure everyone is able to present their best self throughout the recruitment process so if you require any adjustments, please let us know.
If this role is of interest to you and you would like to find out more, please do apply with an up to date version of your CV.
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Head of Operations in Theale employer: Cornerstone
At Cornerstone, we pride ourselves on being an excellent employer, offering a supportive work culture where compassion and community impact are at the heart of what we do. Our part-time Compassionate Care Assistants in Peterhead benefit from flexible working hours, comprehensive paid training, and ample opportunities for professional growth, all while making a meaningful difference in the lives of those we serve. Join our dedicated team and experience the rewarding nature of helping individuals lead fulfilling lives in their own homes.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Theale
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Cornerstone and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Cornerstone.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Head of Operations in Theale
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Cornerstone.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Cornerstone.
How to prepare for a job interview at Cornerstone
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
