Service Lead (Service Manager) - Garelochhead - 434594
Service Lead (Service Manager) - Garelochhead - 434594

Service Lead (Service Manager) - Garelochhead - 434594

Garelochhead Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated team providing support to individuals with autism and complex needs.
  • Company: Join #TeamWaterfront, a supportive organisation focused on evolving health and social care services.
  • Benefits: Enjoy full-time hours, training opportunities, and a chance to make a real difference.
  • Why this job: Be part of a vibrant community, where no two days are the same and personal growth is encouraged.
  • Qualifications: SCQF level 9 and PDA in management preferred, but not essential for the right candidate.
  • Other info: Flexible shift patterns and on-call duties required; driving license needed.

The predicted salary is between 30000 - 42000 £ per year.

Are you an experienced Health & Social care professional who\’s on the look out for a brand new challenge?You could be just who we\’re looking for!

Our amazing #TeamWaterfront are on the lookout for a new Service Lead to join them on a permanent full-time (39 hours per week) basis. It\’s an exciting time to join us as our services continue to evolve across the West Dunbartonshire area.

The Role

You\’ll become part of a supportive and dedicated management team providing coaching and mentoring to our Housing Support service in Garelochhead and our Community Support team across West Dunbartonshire.

Reporting to our Branch Leader, you\’ll lead your service, ensuring the delivery of high quality support and be committed to the continuous improvement of it. You will also work in partnership with our Service Leads and Lead Practitioners within the branch to ensure consistency and sharing of good practice. Part of this role will also involve taking on Registered Manager responsibilities too.

The Service

Our picturesque Waterfront service is a specialist housing complex for individuals with autism and other complex support needs. Our service comprises of five self-contained flats and other shared accommodation and is home to 9 people. There\’s never a dull moment at Waterfront; the people we support also love to get out in their local community, enjoying a range of activities, including attending college, swimming, boccia, going for walks and playing football. With such varying interests, no two days are ever the same.

The Community Support team support 65 individuals between the areas of Balloch and Clydebank. The people we support live either alone or with carers or guardians. Our team support them to go out in the community for shorter periods of time during the day or evenings. This service has three Lead Practitioners who oversee and co-ordinate the delivery of this.

As a Service Lead, you\’ll provide leadership to your team of Lead Practitioners and Support Practitioners ensuring that the people we support are encouraged to reach their full potential and live the life that they choose.

About you

It would be great if you already have your SCQF level 9 and PDA in management, however this isn\’t a deal-breaker for the right candidate. We are committed to the development of our colleagues and will invest in you by funding your qualifications through our Training Academy to meet SSSC requirements!

What we need you to bring: –

  • A passion for delivering excellent person centred care and support
  • A caring and professional attitude
  • Great communication skills; both written and verbal
  • A positive attitude to problem solving
  • The ability to work on your own initiative
  • The ability to work collaboratively as a helpful, positive member of a team
  • Confidence in the use of computers
  • Excellent language and numeracy skills
  • Planning, organising and time management skills
  • The ability to respond flexibly to emerging and changing circumstances
  • A driving license and access to your own vehicle

Shift patterns

Shift patterns will usually be worked Monday-Friday, however there may be occasions where we will need you to flexible to work evenings and weekends due to the needs of our services. On call duties on will also be a requirement on a rotational basis.

Sound interesting? What are you waiting for? Apply today, we can\’t wait to hear from you!

Have any questions?Contact Carol Masterton, our Branch Leader on 01389750403.

Successful candidates will be required to join the Protection of Vulnerable Groups Scheme and be committed to working towards an SVQ in Social Services and Healthcare with the support from our Training Academy.If you\’re successful in joining our team, we will need you to register with the SSSC within 3 months of starting your employment with us.

Please note– If you have spent more than 12 months out with the UK (excluding France, Germany. Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre-employment checks.

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Service Lead (Service Manager) - Garelochhead - 434594 employer: Cornerstone

Join #TeamWaterfront as a Service Lead in the beautiful setting of Garelochhead, where you will be part of a dedicated management team committed to providing high-quality support for individuals with autism and complex needs. Our supportive work culture prioritises professional development, offering funding for qualifications through our Training Academy, ensuring you have the tools to thrive in your role. With a focus on person-centred care and a vibrant community engagement, this is an excellent opportunity for those looking to make a meaningful impact while enjoying a fulfilling career.
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Contact Detail:

Cornerstone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Lead (Service Manager) - Garelochhead - 434594

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with autism and complex support needs. Understanding their unique challenges and how to provide tailored support will demonstrate your commitment to person-centred care, which is crucial for this role.

✨Tip Number 2

Network with current or former employees of the Waterfront service. They can provide valuable insights into the team dynamics and expectations, helping you to tailor your approach during interviews and discussions.

✨Tip Number 3

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your experience in coaching and mentoring will be key, as this role involves leading a dedicated management team.

✨Tip Number 4

Be ready to discuss your flexibility and problem-solving abilities. Given the nature of the role, being able to adapt to changing circumstances and provide solutions will set you apart from other candidates.

We think you need these skills to ace Service Lead (Service Manager) - Garelochhead - 434594

Leadership Skills
Coaching and Mentoring
Person-Centred Care
Excellent Communication Skills
Problem-Solving Skills
Team Collaboration
Time Management
Organisational Skills
Flexibility and Adaptability
Computer Literacy
Numeracy Skills
Driving License
Commitment to Continuous Improvement
Knowledge of Health & Social Care Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in health and social care, particularly any leadership roles or responsibilities. Emphasise your skills in person-centred care, communication, and problem-solving, as these are crucial for the Service Lead position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent care and support. Mention specific experiences that demonstrate your ability to lead a team and improve service delivery. Be sure to express your enthusiasm for joining #TeamWaterfront.

Highlight Relevant Qualifications: If you have qualifications like SCQF level 9 or a PDA in management, make them prominent in your application. If not, mention your willingness to pursue further training and development through their Training Academy.

Showcase Flexibility and Initiative: In your application, provide examples of how you've successfully adapted to changing circumstances in previous roles. Highlight your ability to work independently and collaboratively, as well as your readiness to take on on-call duties when required.

How to prepare for a job interview at Cornerstone

✨Show Your Passion for Person-Centred Care

Make sure to express your enthusiasm for delivering excellent person-centred care during the interview. Share specific examples from your past experiences that highlight your commitment to supporting individuals in achieving their full potential.

✨Demonstrate Strong Communication Skills

Since great communication is key in this role, prepare to discuss how you effectively communicate with both your team and the individuals you support. Consider sharing a situation where your communication skills made a positive impact.

✨Highlight Your Leadership Experience

As a Service Lead, you'll be responsible for guiding your team. Be ready to talk about your previous leadership roles, how you motivate others, and any coaching or mentoring experiences you've had that would be relevant to this position.

✨Be Ready for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and flexibility in changing circumstances. Think of examples where you've successfully navigated challenges in a care setting, showcasing your ability to adapt and respond effectively.

Service Lead (Service Manager) - Garelochhead - 434594
Cornerstone
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  • Service Lead (Service Manager) - Garelochhead - 434594

    Garelochhead
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-08-07

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    Cornerstone

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