Safety Culture & Investigations Learning Lead
Across SGN Network | £55.5k - £66.7k per annum (dependent on skills and qualifications)
Full time | Hybrid
Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.
REQ5723
This role works closely with the Safety Culture and Human Factors team to review data, identify system-based insights, and develop practical improvements, helping to strengthen and embed SGN’s safety culture.
This role is also responsible for maintaining providing assurance of the safety investigation process, including the delivery of proactive training.
This role may support investigations into serious, high-potential and lost-time incidents, identifying root causes and ensuring lessons are learned and improvements are implemented.
The position works across the business, engaging with internal and external stakeholders, managing multiple complex cases, and producing clear, high-quality reports, including agreeing and tracking actions through to completion.
The role involves presenting findings to a range of audiences and providing expert, confidential advice on sensitive and complex matters.
What you will contribute
- Oversee Very Serious Incident, High Potential, and Lost Time Incident investigations to ensure timeliness and quality.
- Coach adverse event investigators in positive investigation behaviours.
- Influence development of a learning culture and continuous improvement through influence on investigation remediation and direct integration with the safety culture objectives.
- Agree, track and manage actions from investigation findings.
- Produce high-quality, detailed reports, prepare presentations and deliver findings to different audiences.
- Lead on adverse event investigation training.
- Support the delivery of safety culture team objectives.
What you will need
- Knowledge of adverse event investigation processes
- Knowledge of Health and Safety, good practice and legal requirements
- Experience of managing projects, often under time pressure
- Strong interpersonal skills, able to build rapport and build effective and influential working relationships at all levels
- Well-developed analytical, verbal and written communication skills
- Experience in developing complex, forensic and technical reports
- Performance orientated
- Excellent communication skills, both written and verbal
- Proficiency with office software including Microsoft Office (Word, Excel, Outlook)
- Strong organisational skills with the ability to manage multiple tasks and deadlines efficiently.
- Ability to work independently and proactively while also being a strong team player.
- Flexibility to travel when/ where required
As this role will require travel across the whole SGN Network you will need to hold a full valid and clean UK driving license.
Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.
If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.
If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
