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- Tasks: Lead major customer accounts, driving growth and ensuring outstanding delivery performance.
- Company: Leading UK mobile infrastructure services company known for excellence and innovation.
- Benefits: Competitive salary, bonus structure, 30 days leave, hybrid working, and private medical insurance.
- Why this job: Shape commercial strategy and make a real impact in a dynamic industry.
- Qualifications: Extensive experience in managing large strategic accounts with strong financial acumen.
- Other info: Join a diverse team committed to equity and community growth.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Continue to be the leading UK mobile infrastructure services company. To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. We are at an exciting time in our company’s development. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conversation on innovation and developing sharper solutions to serve our customers better.
We’re looking for a Key Account Manager to lead the commercial, operational, and strategic success of our major customers. You will own the full customer lifecycle—driving profitable growth, strengthening long term partnerships, and ensuring consistently outstanding delivery performance.
In this senior role, you’ll lead high value commercial negotiations, manage complex escalations, and identify opportunities to expand the value we deliver to our customers. You’ll play a key part in shaping our commercial strategy while ensuring strong governance, accurate forecasting, and full contractual performance across your account portfolio.
- Drive profitable revenue and margin growth across a strategic account portfolio.
- Deliver accurate financial forecasting, strong contractual performance, and high customer satisfaction.
- Lead complex commercial negotiations, including contract formation, renewals, variations, remediation, and change control.
- Resolve complex commercial and operational escalations, protecting both customer relationships and our commercial position.
- Champion continuous improvement initiatives that enhance service quality, delivery maturity, and customer value.
- Proactively manage commercial, operational, and reputational risks across accounts.
- Work closely with cross functional teams to deliver strategic outcomes, even without direct line management authority.
You’ll bring extensive experience managing large, complex strategic accounts in telecoms, digital infrastructure, utilities, or similarly regulated, asset intensive sectors. You have a strong track record of operating at scale with significant financial responsibility, including material P&L ownership and enterprise level commercial accountability. You combine exceptional commercial acumen, financial literacy, and negotiation expertise with the ability to build credibility at C suite level. You’re a strategic thinker with deep operational understanding, able to translate strategy into clear, actionable commercial and delivery plans. You communicate confidently at an executive level and are comfortable operating autonomously, applying sound judgement to navigate ambiguity, complexity, and competing priorities. Your background includes senior customer facing, commercial, account leadership, or general management roles, ideally involving complex delivery models and end to end P&L accountability—providing the strong foundation needed to excel in this role.
Reward & Recognition: Competitive salary and an excellent bonus structure.
Time to Recharge: 30 days’ annual leave.
Long Term Security: Competitive pension scheme and life insurance.
Hybrid working to help you balance work and home life.
Private medical insurance including dental and optical cover.
Cycle to Work scheme, Electric Car scheme, and retail discounts.
Community & Growth: A generous refer a friend scheme.
Our commitment to Equity, Diversity, and Inclusion (EDI) is fundamental to our success.
National Account Manager - full time in Reading employer: Cornerstone
Contact Detail:
Cornerstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager - full time in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that National Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Know their values, recent projects, and challenges they face in the telecoms sector. This will help you tailor your answers and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your negotiation skills! As a National Account Manager, you’ll need to lead complex negotiations. Role-play with a friend or use online resources to sharpen your skills. Being confident in this area can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace National Account Manager - full time in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of National Account Manager. Highlight your experience in managing large accounts and any relevant achievements that showcase your commercial acumen and negotiation skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples from your past that demonstrate your ability to drive profitable growth and manage complex negotiations.
Showcase Your Strategic Thinking: In your application, don’t forget to highlight your strategic thinking abilities. We want to see how you can translate high-level strategies into actionable plans that lead to successful outcomes for our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cornerstone
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to P&L ownership and be ready to discuss how you've driven revenue growth in previous roles. Prepare specific examples that showcase your ability to manage complex accounts and deliver results.
✨Master the Art of Negotiation
Expect to engage in high-stakes negotiations during your interview. Think about past experiences where you successfully navigated contract formations or renewals. Be prepared to articulate your negotiation strategies and how they led to mutually beneficial outcomes for both your company and the client.
✨Showcase Your Strategic Thinking
This role requires a strategic mindset, so come equipped with examples of how you've translated strategy into actionable plans. Discuss how you've identified opportunities for improvement and implemented initiatives that enhanced service quality and customer satisfaction in your previous positions.
✨Build Credibility at All Levels
You'll need to communicate confidently with C-suite executives. Practice articulating your thoughts clearly and concisely. Share instances where you've built strong relationships with senior stakeholders and how those relationships contributed to successful outcomes in your account management.
