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- Tasks: Lead strategic accounts, drive growth, and ensure outstanding delivery performance.
- Company: Leading UK mobile infrastructure services company focused on innovation.
- Benefits: Competitive salary, bonus structure, 30 days leave, hybrid working, and private medical insurance.
- Why this job: Shape commercial strategy and make a real impact in a dynamic industry.
- Qualifications: Extensive experience in managing large strategic accounts with strong financial acumen.
- Other info: Join a diverse team committed to equity and inclusion.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Continue to be the leading UK mobile infrastructure services company. To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. We are at an exciting time in our company’s development. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conversation on innovation and developing sharper solutions to serve our customers better.
We’re looking for a Key Account Manager to lead the commercial, operational, and strategic success of our major customers. You will own the full customer lifecycle—driving profitable growth, strengthening long term partnerships, and ensuring consistently outstanding delivery performance. In this senior role, you’ll lead high value commercial negotiations, manage complex escalations, and identify opportunities to expand the value we deliver to our customers. You’ll play a key part in shaping our commercial strategy while ensuring strong governance, accurate forecasting, and full contractual performance across your account portfolio.
- Drive profitable revenue and margin growth across a strategic account portfolio.
- Deliver accurate financial forecasting, strong contractual performance, and high customer satisfaction.
- Lead complex commercial negotiations, including contract formation, renewals, variations, remediation, and change control.
- Resolve complex commercial and operational escalations, protecting both customer relationships and our commercial position.
- Champion continuous improvement initiatives that enhance service quality, delivery maturity, and customer value.
- Proactively manage commercial, operational, and reputational risks across accounts.
- Work closely with cross functional teams to deliver strategic outcomes, even without direct line management authority.
You’ll bring extensive experience managing large, complex strategic accounts in telecoms, digital infrastructure, utilities, or similarly regulated, asset intensive sectors. You have a strong track record of operating at scale with significant financial responsibility, including material P&L ownership and enterprise level commercial accountability. You combine exceptional commercial acumen, financial literacy, and negotiation expertise with the ability to build credibility at C suite level. You’re a strategic thinker with deep operational understanding, able to translate strategy into clear, actionable commercial and delivery plans. You communicate confidently at an executive level and are comfortable operating autonomously, applying sound judgement to navigate ambiguity, complexity, and competing priorities. Your background includes senior customer facing, commercial, account leadership, or general management roles, ideally involving complex delivery models and end to end P&L accountability—providing the strong foundation needed to excel in this role.
Reward & Recognition: Competitive salary and an excellent bonus structure.
Time to Recharge: 30 days’ annual leave.
Long Term Security: Competitive pension scheme and life insurance.
Hybrid working to help you balance work and home life.
Private medical insurance including dental and optical cover.
Cycle to Work scheme, Electric Car scheme, and retail discounts.
Community & Growth: A generous refer a friend scheme.
Our commitment to Equity, Diversity, and Inclusion (EDI) is fundamental to our success.
Key Account Manager -Service (Permanent) in Reading employer: Cornerstone
Contact Detail:
Cornerstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager -Service (Permanent) in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Know their values, recent projects, and challenges they face in the telecoms sector. This will help you tailor your answers and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your negotiation skills! As a Key Account Manager, you’ll need to lead complex negotiations. Role-play with a friend or mentor to get comfortable discussing terms and handling objections. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that job!
We think you need these skills to ace Key Account Manager -Service (Permanent) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing large accounts and any relevant achievements that showcase your commercial acumen and negotiation skills. We want to see how you can drive profitable growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed complex accounts and delivered outstanding results. Remember, we love a good story!
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think strategically. Discuss how you've translated strategy into actionable plans in previous roles. We’re looking for someone who can shape our commercial strategy, so make sure to highlight your relevant experience!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at this exciting time in our company’s development.
How to prepare for a job interview at Cornerstone
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your financial literacy. Brush up on key metrics related to P&L ownership and be ready to discuss how you've driven revenue growth in previous roles. Prepare specific examples that showcase your ability to manage complex accounts and deliver strong financial results.
✨Master the Art of Negotiation
Negotiation skills are crucial for this role. Think about past negotiations you've led—what strategies did you use? Be prepared to share these experiences during the interview, highlighting how you navigated challenges and achieved successful outcomes. This will show your potential employer that you can handle high-stakes discussions with confidence.
✨Showcase Your Strategic Thinking
This position requires a strategic mindset. Come equipped with examples of how you've translated strategy into actionable plans in previous roles. Discuss how you’ve identified opportunities for improvement and implemented initiatives that enhanced service quality and customer value. This will demonstrate your ability to think critically and drive results.
✨Build Rapport with the Interviewers
Since you'll be working closely with cross-functional teams, it's important to establish a connection with your interviewers. Engage them in conversation, ask insightful questions about their experiences, and show genuine interest in their perspectives. This not only helps you stand out but also reflects your ability to build relationships—a key aspect of the role.
