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- Tasks: Keep customers safe by responding to gas emergencies and providing excellent service.
- Company: Join SGN, a leader in innovative gas safety solutions.
- Benefits: Competitive salary, pension scheme, enhanced parental pay, and more perks.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Friendly attitude, customer service skills, and a valid driving licence required.
- Other info: Opportunities for career progression and specialised training available.
The predicted salary is between 36300 - 40400 £ per year.
Base salary: £36.3k per annum (increase to £40.4k upon successful completion of probationary period). Once qualified your earning potential increases with additionally paid standby & overtime.
Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? SGN has an outstanding reputation for building safe experiences for our customers through delivering their gas safely, reliably, and efficiently. This role is about exactly that – keeping our customers safe in their homes.
I help to keep people safe and warm by… working independently, problem solving, travelling in my own SGN van, and speaking with our customers.
You will need…
- A friendly and approachable attitude with excellent customer service skills, as you will be dealing with members of the public.
- A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (although this is not essential to apply for the role).
- A full and valid driving licence is essential.
You will be working on a rota, meaning out of hours and weekend working is standard. If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm.
If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Emergency Gas Responder in Poole employer: Cornerstone
Contact Detail:
Cornerstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Gas Responder in Poole
✨Tip Number 1
Get to know the company! Research SGN and understand their values, especially their commitment to safety and innovation. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with the public, think of scenarios where you might need to solve problems on the spot. Role-playing with a friend can help you feel more confident when interacting with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and potentially lead to referrals, which can really boost your chances of landing the job.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t meet every qualification, SGN values potential and a willingness to learn. Show us your enthusiasm and how you can contribute to keeping our customers safe and warm!
We think you need these skills to ace Emergency Gas Responder in Poole
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about keeping customers safe and warm. Share any relevant experiences that highlight your commitment to customer service.
Tailor Your CV: Make sure your CV is tailored to the Emergency Gas Responder role. Highlight your ACS qualifications and any relevant skills or experiences that match what we’re looking for. This helps us see why you’d be a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This makes it easier for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at Cornerstone
✨Know Your Stuff
Make sure you brush up on your ACS qualifications and any relevant gas safety knowledge. Being able to discuss your qualifications confidently will show that you're serious about the role and understand the importance of safety in this job.
✨Show Off Your People Skills
Since you'll be dealing with customers, it's crucial to demonstrate your excellent customer service skills. Think of examples from your past experiences where you've successfully resolved issues or helped someone out. This will highlight your friendly and approachable attitude.
✨Be Ready for the Rota
Understand that this role involves working on a rota, including weekends and out-of-hours shifts. Be prepared to discuss your flexibility and willingness to adapt to these requirements during the interview. It shows you're committed and ready to jump in when needed.
✨Ask Questions
Don’t forget to prepare some questions to ask at the end of your interview. Inquire about the training programmes SGN offers or how they support career progression. This not only shows your interest in the company but also helps you gauge if it’s the right fit for you.
