At a Glance
- Tasks: Identify gas leaks and ensure safety for homes and businesses.
- Company: Join SGN, a pioneering leader in the gas industry with a focus on innovation.
- Benefits: Competitive salary, enhanced family leave, life assurance, and retail discounts.
- Other info: Flexible working hours with opportunities for overtime and career development.
- Why this job: Make a real difference by keeping people safe and warm, while developing your skills.
- Qualifications: Customer service skills and a current ACS qualification are preferred but not essential.
The predicted salary is between 35200 - 39100 £ per year.
Base salary: £35.2 per annum (increase to £39.1 upon successful completion of probationary period). Once qualified your earning potential increases with additional paid standby and overtime. Joint contribution pension from 6% (12% total). Enhanced maternity and family leave. Life assurance. HolidayPlus. Virtual GP and Employee Assistance Programme plus retail and leisure discounts and many more.
How you’ll support us on our mission to keep people safe and warm:
- Working independently in homes, businesses and outside to identify gas leaks and keep people safe.
- Engaging with customers across our network, speaking to them with confidence and knowledge, active listening and understanding their service issues.
- Resolving customer situations for a 10/10 customer service experience every time.
- Using your growing knowledge of gas services to problem solve complex situations and make situations safe for people, property and the environment.
- Attending assigned gas escapes within a regulated deadline to ensure our service is robust, effective and customer‑focused.
- Ensuring your van is well‑maintained and equipped, carrying the equipment, tools and PPE required to achieve results and keep yourself safe.
- Being part of essential works to keep gas supply running to millions of people all year round and at any time day or night – standby and overtime opportunities apply for irregular hours.
You will need:
- A friendly and approachable attitude with excellent customer service skills, as you will be dealing with members of the public.
- A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (although this is not essential to apply for the role).
- You thrive in an environment involving public interaction, adapting to situations and remaining calm during situations.
- You are curious, always wanting to learn and develop your skills. You seek knowledge from others and like to push and challenge yourself.
- You are flexible with working as part of a team rota that covers 24 hours a day, 365 days a year. This means out of hours and weekend working is standard. This is managed through a transparent rota and additional compensation is paid.
- A full and valid UK manual driving licence is essential.
If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programmes, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Why SGN? SGN leads pioneering research and development for a net‑zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award‑winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We’re here to help ensure an inclusive and accessible experience for everyone.
Emergency Gas Responder in Havant employer: Cornerstone
SGN is an award-winning employer dedicated to pioneering research and development for a net-zero energy system, making it an excellent place to work as an Emergency Gas Responder. With a strong focus on employee growth through specialised learning programmes, a supportive work culture that values inclusivity and accessibility, and competitive benefits including enhanced family leave and a joint contribution pension, SGN ensures that its employees feel valued and empowered while contributing to the safety and warmth of communities across Portsmouth and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Gas Responder in Havant
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Cornerstone that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Cornerstone face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Emergency Gas Responder in Havant
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Cornerstone
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Cornerstone is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
