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- Tasks: Keep customers safe by responding to gas emergencies and providing excellent service.
- Company: Join SGN, a leader in innovative gas safety solutions.
- Benefits: Competitive salary, pension scheme, enhanced parental leave, and more perks.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Friendly attitude, customer service skills, and a valid driving licence required.
- Other info: Opportunities for career progression and specialised training available.
The predicted salary is between 36300 - 40400 £ per year.
Base salary: £36.3k per annum (increase to £40.4k upon successful completion of probationary period). Once qualified, your earning potential increases with additionally paid standby & overtime.
Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? SGN has an outstanding reputation for building safe experiences for our customers through delivering their gas safely, reliably, and efficiently. This role is about exactly that – keeping our customers safe in their homes.
I help to keep people safe and warm by… working independently, problem solving, travelling in my own SGN van, and speaking with our customers.
You will need…
- A friendly and approachable attitude with excellent customer service skills, as you will be dealing with members of the public.
- A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (although this is not essential to apply for the role).
- A full and valid driving licence is essential.
You will be working on a rota, meaning out of hours and weekend working is standard. If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting‑edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm.
If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Locations
Emergency Gas Responder in Hampshire, Portsmouth employer: Cornerstone
Contact Detail:
Cornerstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Gas Responder in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company! Research SGN and understand their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their innovative team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with the public, think of scenarios where you might need to solve problems on the spot. Role-playing with a friend can help you feel more confident and prepared for real-life situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and possibly even a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining SGN's team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Emergency Gas Responder in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about becoming an Emergency Gas Responder and how you can contribute to keeping our customers safe.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we’re looking for, like customer service skills or problem-solving abilities. This helps us see you as a great fit for the team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Cornerstone
✨Know Your Stuff
Make sure you brush up on your ACS qualifications and any relevant gas safety regulations. Being able to discuss your technical knowledge confidently will show that you're serious about the role and understand the importance of safety.
✨Show Off Your People Skills
Since you'll be interacting with customers regularly, practice how you can convey a friendly and approachable attitude. Think of examples from past experiences where you've provided excellent customer service, as this will demonstrate your suitability for the role.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you'd handle specific emergency situations. Think through your problem-solving process and be ready to explain how you would keep customers safe while working independently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
