At a Glance
- Tasks: Manage people operations, recruitment, and office coordination in a dynamic environment.
- Company: Join Definely, a fast-growing tech company transforming legal processes.
- Benefits: Enjoy competitive salary, private healthcare, and 25 days holiday.
- Other info: Hybrid work model with exciting team socials and career growth opportunities.
- Why this job: Be part of an innovative team shaping the future of legal technology.
- Qualifications: Experience in HR or operations, strong organisational skills, and a proactive attitude.
The predicted salary is between 45000 - 50000 £ per year.
Location: London
Employment Type: Full time
Location Type: Hybrid
Department: People & Talent
Compensation: £45K – £50K
About the role: We're looking for an Operations Generalist to join Definely at an exciting stage of growth. This is a broad, hands‑on role sitting across people operations, office management, business operations, and recruitment, ideal for someone who thrives on variety, takes real ownership, and enjoys making things run smoothly behind the scenes. Reporting directly to our VP of People, you'll also provide dedicated support to our Co‑founder and Chief Legal Officer, Feargus, across people and operational matters.
What you'll do:
- People & Office Operations: Own and continuously improve core people processes across the employee lifecycle, onboarding, changes, and offboarding. Manage our HR systems (Hibob), employee records, and people documentation. Support benefits administration and policy updates with external providers. Run day‑to‑day office coordination, supplier management, and support any office moves or changes as we scale. Help organise company events, team socials, and offsites.
- Recruitment: Coordinate and manage end‑to‑end recruitment processes, working closely with hiring managers. Own interview scheduling, candidate communications, and keeping our ATS up to date. Support the creation of job descriptions and posting across relevant channels. Help ensure a smooth and positive candidate experience throughout.
- Business & Legal Operations Support: Support employment‑related documentation including contracts, variations, and compliance across jurisdictions. Coordinate with external advisers where needed. Provide operational support to Feargus MacDaied (co‑founder) where People and Legal overlap.
- People Partnering: Act as a reliable first point of contact for employee questions and day‑to‑day people matters. Help embed good people practices and policies across the business.
What you'll bring:
- Experience in a people ops, People/HR generalist, or ops role, ideally in a startup or scaling company.
- Exposure to recruitment coordination or end‑to‑end hiring processes.
- A genuine love of owning processes end‑to‑end and making things better.
- Strong organisational skills and sharp attention to detail.
- Discretion and good judgement when handling sensitive matters.
- A pragmatic, get‑things‑done attitude with clear communication at all levels.
What we can offer you:
- Quarterly team socials + holiday parties.
- 3 days a week in the office: Tues, Weds, + Thurs.
- 25 days holiday + bank holidays.
- Private healthcare (incl. dental & optical).
- Additional perks: Cycle to Work, Top-quality equipment.
About Definely: Definely builds specialist review tools for lawyers working on complex contracts. As AI accelerates the volume and pace of legal decisions, Definely ensures lawyers can understand the full structure of a contract, see the implications of every change, and negotiate with confidence and control. Launched in September 2020 by Nnamdi Emelifeonwu and Feargus MacDaeid, who worked together at Freshfields, Definely is trusted by over 150 in‑house legal teams and private practice firms, with thousands of users globally. Its customers span top Magic Circle and AMLaw 200 firms, including A&O Shearman, Slaughter and May, DLA Piper, KPMG, Samsung and IKEA. Definely recently raised its Series B and is backed by Microsoft, Google, and Octopus Ventures. This is a rare opportunity to shape a new category it becomes essential.
Data Privacy Notice: By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application. Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time. For more details on how we handle your personal data and your rights, please send us an email to people@definely.com and we will send you our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
People & Operations Generalist | Hybrid (London) employer: Cornerstone VC
Definely is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those who thrive in a fast-paced environment. With a strong focus on employee growth, we offer comprehensive benefits including private healthcare, generous holiday allowances, and regular team socials, all while working in a hybrid model that promotes work-life balance. Join us in London to be part of a pioneering team that is shaping the future of legal technology, backed by industry leaders like Microsoft and Google.
StudySmarter Expert Advice🤫
We think this is how you could land People & Operations Generalist | Hybrid (London)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable talking about your experiences and how they relate to the role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace People & Operations Generalist | Hybrid (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the People & Operations Generalist role. Highlight any relevant experience in people operations, recruitment, or office management to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about this role at Definely and how your background makes you a great match. Be genuine and let your personality come through!
Showcase Your Organisational Skills:Since this role involves a lot of coordination and management, make sure to highlight your organisational skills in your application. Share examples of how you've successfully managed multiple tasks or projects in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cornerstone VC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the People & Operations Generalist role. Familiarise yourself with the key responsibilities like managing HR systems and coordinating recruitment processes. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you improved processes or made operations run more smoothly, as this will resonate well with the hiring team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their people practices, company culture, and how they envision the role evolving as the company grows. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Be Ready to Discuss Sensitive Matters
Given the nature of the role, be prepared to discuss how you handle sensitive information and situations. Share examples that demonstrate your discretion and good judgement, as these qualities are crucial for a People & Operations Generalist.
