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For Companies At a Glance
- Tasks: Be the friendly face of our healthcare team, managing calls and welcoming visitors.
- Company: Join Cornerstone Healthcare, an award-winning provider of specialist care.
- Benefits: Enjoy a benefits package worth up to £5,000 and flexible working hours.
- Other info: Work in a supportive environment with a focus on respect and kindness.
- Why this job: Make a real difference in residents' lives while developing your admin skills.
- Qualifications: 1 year of admin/receptionist experience in the UK and strong communication skills.
The predicted salary is between 24000 - 28000 £ per year.
About the Role
Are you an experienced and compassionate Receptionist looking to make a real difference in people’s lives? Cornerstone Healthcare is proud to be an award‑winning provider of specialist care, and we’re looking for a dedicated Receptionist to join our supportive team at South Africa Lodge. South Africa Lodge is a 99‑bed home providing exceptional care across six specialised units. We support residents living with complex needs, including neuro‑degenerative conditions, dementia, and mental health challenges. Our focus is always on the person, not the diagnosis – creating a safe, comfortable, and dignified environment where residents can truly thrive. We are proud to be rated GOOD with CQC. We welcome individuals who share our values of respect, openness, care, and kindness.
What You’ll Bring
- At least 1 year’s experience working in an administration/receptionist role within the UK.
- Ability to multi‑task, plan and prioritise workload.
- To be professional and welcoming to visitors to the service.
- Effective communication skills (both verbal and written).
- IT literate to include the use of Microsoft Office.
- Able to engage with residents that may spend time in the reception area.
- Full UK driver’s licence and access to own car (essential).
Your Working Pattern
Working for us gives you more time for you with a 7 out of 14 day working pattern. Week A – 3 days: 8am until 6pm. Week B – 4 days: 8am until 6pm. Total average of 35 hours worked per week.
What You’ll Be Doing
- Answer all telephone calls that come through to Reception.
- Meet and greet all visitors maintaining a helpful and professional approach and maintaining a welcoming area.
- Handle deliveries and inform the relevant person.
- As requested, you may be required to create and amend staff rotas as well as booking and cancelling agency staff.
- Completing orders such as; uniform, stationary, Amazon and anything else requested by the General Manager and other departments.
- Taking samples to the local surgery and pharmacy if and when required as well as collecting medication.
- Manage the signing in book daily, making sure this is in place for each day and all visitors sign in and out.
- Updating the internal HR/clocking in system.
- Raising purchase orders and filing accordingly.
- Managing the staff lunch ordering book and spreadsheet.
- Communicating with the team via People Planner messages, email, letters and through memos when required.
Benefits package worth up to £5,000.
Receptionist / Administrator in Hampshire employer: Cornerstone Healthcare Group
Contact Detail:
Cornerstone Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator in Hampshire
✨Tip Number 1
Get to know the company! Research Cornerstone Healthcare and understand their values. When you walk in for your interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact. Role-play with a friend or family member to nail that warm, welcoming vibe they’re looking for.
✨Tip Number 3
Be ready to showcase your multitasking abilities! Think of examples from your past roles where you juggled multiple tasks successfully. This will help you stand out as someone who can handle the busy reception environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at South Africa Lodge.
We think you need these skills to ace Receptionist / Administrator in Hampshire
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience as a receptionist or administrator. We want to see how you've handled similar roles and what skills you bring to the table, especially in a healthcare setting.
Be Person-Centred: Since we focus on the person, not just their diagnosis, let your compassion shine through in your application. Share examples of how you've made a difference in people's lives, even in small ways.
Keep It Professional: Your written application should reflect the professionalism we value at StudySmarter. Use clear language, check for typos, and ensure your formatting is neat. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Cornerstone Healthcare Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administrator at Cornerstone Healthcare. Familiarise yourself with their values and the specific needs of the residents. This will help you demonstrate how your experience aligns with their mission to provide compassionate care.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully interacted with visitors and handled difficult situations in the past. Practising clear and concise responses will also help you convey your thoughts more effectively during the interview.
✨Demonstrate Your Multi-Tasking Abilities
As a Receptionist, you'll need to juggle various tasks simultaneously. Think of specific instances where you've managed multiple responsibilities, such as handling phone calls while greeting visitors. Be ready to discuss how you prioritise tasks and stay organised under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the working environment, and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.