Product Manager (Digital)

Team: Product

Package: Pension, Unlimited leave, Flexible working

Location: Remote (occasional F2F as appropriate)

Salary: Dependent on experience

FTE: Full time

About Corndel: Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning. Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.

The Product team plans, builds and maintains industry-leading programmes. We build training content that changes lives. The content we build is engaging, interactive, and cutting-edge, using modern training tools and creative approaches to content development. The content we build supports Operations, Marketing, Sales and Compliance and is fundamental to the success of the business as a whole.

The role: We are looking for an outstanding individual to take responsibility for the development and management of a portfolio of our market-leading training programmes, throughout their lifecycles. You will manage our products’ progress from concept through launch to delivery and continuous improvement, covering both the technical aspects of programme creation and the ongoing experience of our learners. The successful candidate will manage a dynamic team of curriculum experts, Data-Driven Professional, Data-Driven Leader, Data Analyst, and AI Fundamentals programmes as well as leading the development of our new AI Productivity programme. You will have an excellent understanding of digital apprenticeships and experience of interrogating the knowledge, skills and behaviours set out in the apprenticeship standards at a granular level. Adopting a collaborative approach, you will develop strong relationships with stakeholders across the business to manage the entire life cycles of our products.

Responsibilities include:

• Manage the entire product life cycles for a number of products, in the first instance, taking responsibility for Data-Driven Professional, Data-Driven Leader, Data Analyst, and AI Fundamentals programmes, as well as leading the development of our new AI Productivity programme.
• Drive the success of a commercially attractive, regulatory compliant and well aligned programme offer.
• Plan and manage new programme builds and improvements to existing programmes to meet quality, budget and timeline requirements.
• Understand market intelligence, product scans and competitor analysis to determine product developments and innovations.
• Analyse user research and learner feedback to identify requirements for our products.
• Ensure our curricula deliver all apprenticeship KSBs as well as stretch content that drives our commercial offer.
• Ensure all programme documentation is up to date.
• Review and feedback to Directors of Curriculum (DOCs) on content created for a number of our programmes.
• Support programme builds by creating content at the granular level when required.
• Work closely with our learning content support team to make our content fully interactive and cutting edge.
• Work collaboratively with stakeholders to understand the ongoing needs of learners and employers and implement our programmes accordingly.
• Collaborate with stakeholders across the organisation to deliver the smoothest possible learner journey throughout the programme.
• Line manage Directors of Curriculum (DOCs), who are each responsible for a programme’s curriculum and learning content.
• Support DOCs with their interactions with internal and external stakeholders, e.g. awarding bodies and sales.
• Recruit, induct and train new DOCs and Content Creators to build and continuously improve programmes effectively.
• Spread best practice across the department.
• Ensure organisation-wide solutions/policies are implemented across our programme offer.
• Deliver high quality programmes on time, complete administrative processes, and deliver positive behaviours and communication.

About You: You’re an enthusiastic self-starter – keen to help transform the way organisations develop their people. You value inclusivity, being supportive and respectful of others. You are open to change and take a collaborative approach to challenges. You strive for excellence and have high expectations of yourself and others. You operate with integrity, trust and professionalism and empower others to do so. You are target driven and thrive under pressure. You have high levels of ownership and accountability, proactively identifying and solving problems. You have a strong desire to learn and improve.

Experience and Skills:

Essential:

• Industry experience in a data-oriented technical role, such as data analyst, data engineer, data scientist, or a similar position involving data management, analysis, or engineering.
• Excellent knowledge and understanding of the structure of apprenticeships including Standards, assessment plans, assessment methods, KSBs and EPA.
• Experience of interrogating KSBs at the granular level.
• Knowledge and understanding of level 3 and level 4 data apprenticeships.
• Experience of line managing a team for the delivery of projects to quality, time and budget.
• Experience of creating learning content for a digital training programme.
• Experience of delivering a digital training programme.

Desirable:

• A teaching/coaching qualification.
• Experience in product management.
• Excellent knowledge and understanding of AI.
• Experience of creating/delivering level 3 and level 4 data apprenticeships.
• Experience of having successfully taken a cohort of learners through EPA.
• Experience of creating an entire digital training programme.
• Experience of delivering a digital apprenticeship.

Why join Corndel? We are committed to having a fully inclusive, welcoming and safe culture and always striving to improve. We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role. We are a leader in our field, with quality and excellence at the heart of what we do. We work together to positively change lives via high quality training content. As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer. If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience. Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including Enhanced DBS Disclosure and a Barred List Check.