Senior Account Manager in London

Team: Business Development

Package: Pension, Unlimited leave, Flexible working

Location: London based or hybrid - 1 to 2 days in the office a week

Salary: £50,000 - £55,000 dependent on experience, plus significant bonus potential

About Corndel

Corndel is a multi-award-winning strategic skills provider, delivering transformational learning programmes in data, AI, leadership, and technology in partnership with world-class organisations. We combine human coaching with cutting-edge digital content to make a meaningful impact and deliver business performance in the workplace.

Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open culture.

Role Overview

As a Senior Account Manager, you will be responsible for managing and growing a portfolio of key enterprise accounts, ensuring exceptional service delivery and strong, long-term relationships. You will take ownership of onboarding new clients and working at scale to support their growth with Corndel through consultative, data-led engagement and driving yourself towards an ambitious quarterly and annual personal target. Whilst working to strategically align employer partner business objectives to the impact of Corndel training and skills programmes.

Reporting to the Account Director, you will work closely with internal teams to execute onboarding strategies and help business to maximise the value of the levy tax. You will work closely to identify senior key decision makers to develop strategic account plans and implement tailored engagement schedules to boost enrolment and programme success for maximum organisational impact.

Responsibilities

• Supporting the growth and development of Corndel's mission and objectives
• Successfully leading project implementation to launch on multiple programme offerings through cohort sizes of scale
• Striving to meet and exceed challenging quarterly and annual sales targets
• Managing relationships with key clients and helping them achieve their strategic goals
• Leading the mobilisation of new accounts and drive towards growth
• Helping organise and manage internal and external promotional engagement and communications
• Creating and delivering strategic presentations and proposals and contributing to tenders when required
• Identifying opportunities to display return on investment for clients to enable further growth
• Maintaining ownership on cohort launch project lifecycles
• Working with wider teams across Business Development to identify early cross sell and up sell opportunities with new accounts in ownership
• Attending in person client meetings, representing Corndel at client events and cohort learner launch events, where required.

About You

You're an enthusiastic self-starter - keen to help transform the way organisations develop their people and overcome business challenges faced in the workplace today.

• You value inclusivity, being supportive and respectful of others
• You are ambitious to overachieve and take pride in hitting and exceeding targets and goals.
• You are open to change and take a collaborative approach to challenges
• You strive for excellence, have a key eye for attention to detail and have high expectations of yourself and others
• You have a consultative approach to client partnerships and understanding our customers' strategic objectives
• You operate with integrity, trust and professionalism and empower others to do so

Experience and Skills

Essential:

• A track-record of high-performance, in a business-to-business role across new business, client implementation and launch, account management or similar
• Experience of engaging senior stakeholders within large complex businesses
• Exceptional relationship management skills
• Strong written and verbal communication skills
• Experience presenting to large groups, both virtually and in person
• Good attention to detail and quality output
• High levels of organisation and personal accountability when using CRM tools for pipeline management
• Drive to exceed targets, overachieve and be a high performer in a sales environment
• Demonstrated ability to grow accounts through solution-selling.
• Consultative sales approach, focused on listening, adding value, and building lasting partnerships

Desirable:

• Experience and knowledge of apprenticeships, skills and funded training
• Strong commercial business awareness and understanding of different business environments and priorities

Why join Corndel?

• We’re committed to having a fully inclusive, welcoming and safe culture and always striving to adapt and improve.
• We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over the success of your role.
• We’re an industry leader in our field, with quality and excellence at the heart of what we do.
• As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.
• As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview.
• If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.
• Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including DBS Disclosure.