Coach – Expert in AI (Level 4 Apprenticeship)

Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning. Our vision is to shape a world where everyone is empowered to be their professional best.

The AI4 Coach (Business Impact with AI) exists to help learners confidently use AI to enable change, improve ways of working, and deliver measurable business impact. In this role, you will coach and mentor learners on Corndel’s Level 4 Business Impact with AI programme, supporting them to apply business analysis and change practices alongside modern AI enabled tools. You will help learners understand not just how to use AI, but when, why, and where it adds value — particularly in improving processes, decision making, and organisational outcomes.

Core Responsibilities

• Learner Coaching & Development: Manage a caseload of learners, building trusted relationships through structured coaching, mentoring, and practical guidance. Deliver engaging one-to-one sessions and workshops that bring business analysis and AI enabled change concepts to life. Empower learners to think critically about problems, experiment with AI supported approaches, and reflect on outcomes. Create an inclusive, psychologically safe learning environment where learners feel confident to ask questions, challenge assumptions, and learn from mistakes.
• Business Analysis & AI Enabled Change: Support learners to apply core business analysis practices, including requirements elicitation, stakeholder engagement, process modelling, solution evaluation, and benefits management. Coach learners on how AI (including generative and agentic AI) can be used to improve workflows, support decision making, and enable change. Help learners assess opportunities for AI adoption, model impact, and track benefits over time. Guide learners to use AI tools thoughtfully and responsibly, balancing innovation with data privacy, bias awareness, and ethical considerations.
• Progress, Quality & Outcomes: Support learners to make consistent progress towards successful programme and End Point Assessment completion. Guide learners in producing high-quality, compliant portfolios of evidence that reflect genuine capability and workplace impact. Engage regularly with learners’ line managers to align learning with organisational priorities and change initiatives. Take ownership for quality and compliance, making sound professional judgements that balance learner support with high standards.
• Collaboration & Continuous Improvement: Work collaboratively with colleagues and employers to deliver an excellent learner experience. Proactively identify opportunities to improve delivery approaches, learner engagement, and programme outcomes. Stay curious about developments in AI, business analysis, and change practice, bringing relevant innovation into learning conversations where it adds value.

Technical Skills & Experience

• Essential: Practical experience in a Business Analyst, Business Change, or related role, ideally within change or transformation contexts. Strong understanding of business analysis practices, including requirements gathering, stakeholder engagement, process modelling, solution evaluation, and benefits management. Confidence in using AI enabled tools (including LLMs and prompt based tools) to support analysis, insight generation, and workflow improvement. Understanding of how agentic AI and automation can support business analysis and change initiatives. Familiarity with Microsoft 365 and AI enabled tools such as Copilot and Power Automate. Awareness of data privacy, bias, and ethical considerations when applying AI in organisational contexts. Strong communication skills, with the ability to explain concepts clearly to learners with varied backgrounds and confidence levels.
• Desirable: Experience supporting teams through AI adoption, including managing resistance and mixed levels of enthusiasm. Familiarity with process modelling tools (e.g. Visio or equivalent). Understanding of project management principles and how business analysis fits within project and change lifecycles. Experience delivering training, workshops, or coaching in a professional environment. Teaching, coaching, or business analysis qualifications.

What Success in This Role Looks Like

• Consistently support learners to complete their programme and End Point Assessment successfully and on time.
• Are trusted by learners and employers as a knowledgeable, supportive, and credible coach.
• Enable learners to confidently apply AI to improve business processes and support change in their organisations.
• Balance encouragement with challenge, maintaining high standards while supporting learner confidence.
• Contribute positively to a collaborative, inclusive, and high performing team culture.

What Brilliant Looks Like

• Learners describe your coaching as pivotal to their confidence in using AI to drive change.
• You spot patterns across cohorts and proactively improve learner outcomes and engagement.
• You introduce thoughtful, practical ways of using AI that genuinely enhance business analysis practice.
• You challenge learners constructively, helping them make better decisions rather than simply adopt tools.
• Your influence helps organisations embed AI enabled change more responsibly, effectively, and sustainably.

Who This Role Is For

• This role is ideal for a business analysis or change professional who enjoys helping others grow and succeed.
• Is excited by the potential of AI to improve how organisations work.
• Values integrity, inclusivity, and impact as much as technical capability.
• Wants to combine professional expertise with coaching and education to make a meaningful difference.

Why join Corndel?

We’re committed to having a fully inclusive, welcoming and safe culture and always striving to improve. We provide an environment that is truly flexible and supportive, with autonomy over your role. We’re a leader in our field, with quality and excellence at the heart of what we do.

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, we recognise the importance of embracing diversity in the working population and making Corndel a fully accessible employer. Corndel is a Disability Confident Employer, and we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum criteria. If you would like to be considered under this scheme, please select the appropriate option when submitting your application. If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to ensure suitable support is in place and make the application process a more positive experience.

Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including DBS Disclosure.