Business Support Manager

Corndel is a multi-award-winning UK management and technology training provider. We partner with some of the UK’s largest and most exciting organisations to develop people, build organisational capability and drive measurable performance improvement. Our mission is to inspire people to think bigger and shape the future, with a vision of expanding minds and creating a world of unlimited potential.

The Business Support Manager sits at the heart of our office; helping to create an environment where colleagues feel welcome, supported and able to do their best work. You’ll take ownership of the day-to-day running of the workplace, making sure it is safe, compliant, well organised and fit for purpose. This includes office operations, facilities management, health & safety, and supplier coordination, as well as being a clear point of contact who communicates proactively and keeps things running smoothly.

• Create and maintain a welcoming, inclusive and well-organised office environment where colleagues can do their best work—safe, compliant and fit for purpose.
• Own office health & safety arrangements, communicating clearly so colleagues understand what ‘good’ looks like and feel supported.
• Coordinate statutory checks, keeping colleagues informed of any impacts and ensuring minimal disruption.
• Manage office suppliers, contractors and service providers, building positive working relationships and holding partners to high standards of service, safety and compliance.
• Liaise with landlords and managing agents to resolve building and facilities matters quickly.
• Raise purchase orders and process invoices in line with internal procedures.
• Support office-based events, visits and meetings, ensuring colleagues and guests feel welcome.
• Manage and control business support costs and expenses, working within budgets.
• Support the delivery of organisation-wide employee events and activities.
• Work closely with HR, Finance and IT on workplace-related matters.
• Maintain clear documentation to support audits, inspections and due diligence processes.
• Maintain insurance documentation and related records.
• Review and record external contractors’ compliance paperwork.
• Proactively identify opportunities to improve office operations and the colleague experience.

• A warm, people-oriented approach; approachable, proactive, and genuinely motivated to help colleagues.
• Practical, organised and solutions-focused, with a ‘can do’ service mindset.
• Comfortable taking ownership and accountability, following through on actions.
• Able to work independently with good judgement, tact and discretion.
• Confident engaging with senior stakeholders and external suppliers.

• Experience managing an office, facilities, or workplace environment.
• Understanding of health & safety requirements in an office setting.
• Experience managing suppliers or contractors.
• Strong organisational skills and attention to detail.

• IOSH Working Safely or Managing Safely qualification preferred.
• Experience supporting audits or regulatory inspections.
• Experience working in a regulated environment.

We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve. We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role. We're a leader in our field, with quality and excellence at the heart of what we do. We welcome applications from candidates of all backgrounds.

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.

Corndel is committed to safeguarding and safer recruitment practices and will undertake pre-employment checks on the successful candidate.