At a Glance
- Tasks: Assess customer needs and install innovative TEC solutions for independent living.
- Company: Join Corserv Care, a forward-thinking team transforming lives in Cornwall.
- Benefits: Competitive salary, supportive environment, hands-on tech experience, and career growth.
- Other info: Enjoy a collaborative workplace with a commitment to equality and diversity.
- Why this job: Make a real impact on people's lives through technology-enabled care.
- Qualifications: Customer service experience, confident communicator, and basic technical skills required.
The predicted salary is between 25947 - 25947 £ per year.
Join Us in Shaping the Future of Care with Technology Enabled Care (TEC)
Salary: £25,947.47 per annum
Working Hours: 37 hours per week
Contract Type: Permanent
Base: Victoria Commercial Centre, Station Approach, Victoria, Roche, St Austell, PL26 8LG
Other: Use of company van to be returned to work base location each day.
Are you passionate about helping people live independently and safely in their own homes? At TEC Services, we’re transforming lives through innovative technology. We provide high-quality telecare solutions—including personal alarms, sensors, and other TEC equipment—that empower individuals to stay safe, confident, and connected.
As part of our forward-thinking team, you’ll play a vital role in delivering preventative care and supporting reablement services, fostering strong local partnerships and ensuring TEC is a key part of every care journey.
About the Role
We’re looking for someone who thrives in a customer-facing role and is excited to make a real difference through Technology Enabled Care. If you’re seeking a career with purpose, variety, and the chance to learn and grow in a rapidly evolving field, we’d love to hear from you.
What You’ll Do:
- Assess customer needs and recommend TEC solutions that promote independence.
- Install and maintain lifeline alarms and TEC equipment to national standards.
- Educate customers and their support networks on how to use TEC effectively.
- Collaborate with reablement teams and other professionals to deliver joined-up care.
- Manage referrals, coordinate installations, and ensure timely service delivery.
- Maintain accurate records, complete risk assessments, and uphold safeguarding standards.
- Support equipment servicing, stock management, and compliance with KPIs and data protection.
About You
We’re looking for someone who is:
- Experienced in customer service (Level 3 or equivalent).
- A confident communicator with a proactive, problem-solving mindset.
- Technically capable—comfortable using basic tools and software.
- Organised, self-motivated, and able to work independently.
- Knowledgeable about GDPR and data handling.
- A driver with the ability to work at moderate heights (e.g., step ladders).
- Full driving licence is required.
Why Join Us?
- Be part of a service that’s making a real impact in people’s lives.
- Work in a supportive, collaborative environment.
- Gain hands-on experience with cutting-edge care technology.
- Enjoy a role that offers variety, autonomy, and purpose.
About Corserv Care
Trusted – Positive – Innovative – Collaborative – Join us
It’s a great time to work with us at the Corserv Group. We are proud to be contributing to a brighter future for Cornwall with exciting plans to generate growth and opportunity across the County and beyond. We work in collaboration with Cornwall Council to provide the best possible services and care. Whichever business area you join, you’ll be part of a supportive and creative team of professionals. You’ll have a friendly and collaborative workplace and investment in your professional development.
With a diversity of roles across our group of businesses, we’re a great destination for developing your career whilst living in the beautiful county of Cornwall. We are committed to equality and diversity and welcome all applicants from all background and experience.
ABOUT THE TEAM
Corserv Care is part of the Corserv Group (a Cornwall Council Company). Corserv Care brings together existing services, TEC Services, STEPS Reablement service, Care and Support, Day Opportunities, Respite Services, Proper Job Café and Employment Services under one brand, to improve the quality, capacity and resilience of the care market in Cornwall.
Safeguarding Commitment
We’re committed to protecting the welfare of our service users. This role requires an Enhanced DBS check.
Ready to Apply?
It’s easy! Just click APPLY below to create your candidate profile, answer a few questions, and upload your CV.
Closing date: Midnight Thursday 4th June 2026
Thank you for your interest and we look forward to hearing from you soon!
TEC Assessment and Installation Coordinator in Roche employer: Cormac Solutions
Corserv Care is an exceptional employer that prioritises the well-being and development of its Support Workers in the beautiful setting of Cornwall. With guaranteed paid hours, travel time, and a strong commitment to work-life balance, employees benefit from a supportive culture that fosters collaboration and continuous professional growth. The organisation offers comprehensive training opportunities, a generous pension scheme, and various employee discounts, making it an ideal place for those passionate about making a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land TEC Assessment and Installation Coordinator in Roche
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cormac Solutions.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cormac Solutions.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cormac Solutions, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace TEC Assessment and Installation Coordinator in Roche
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cormac Solutions.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cormac Solutions.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cormac Solutions. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cormac Solutions. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cormac Solutions
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cormac Solutions’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
