At a Glance
- Tasks: Monitor and analyse data to support proactive care solutions across Cornwall.
- Company: Join Corserv Care, a Cornwall Council-owned company dedicated to enhancing care services.
- Benefits: Gain valuable experience in health tech while making a real difference in people's lives.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Be the bridge between data and action, improving independence and wellbeing for individuals.
- Qualifications: Experience in health or social care, strong analytical skills, and excellent communication abilities.
The predicted salary is between 27000 - 33000 £ per year.
The Proactive TEC Officer plays a pivotal role in delivering a preventative, technology-enabled approach to supporting people across Cornwall. The role is responsible for monitoring, analysing and interpreting information generated through Technology Enabled Care (TEC) solutions, including sensors, proactive monitoring systems, dashboards and digital platforms, to identify trends, risks and changes in an individual's circumstances.
The postholder will use real-time and historic data to identify opportunities for early intervention, preventing, reducing or delaying the need for health and social care services. Working closely with the Alarm Receiving Centre (ARC), Adult Social Care practitioners, health professionals, care providers, customers and families, the Proactive TEC Officer will ensure emerging concerns are identified and acted upon before they escalate into crisis situations.
The role acts as the bridge between data and action, turning information generated by TEC into meaningful interventions that improve independence, wellbeing and safety while supporting more sustainable and preventative models of care.
Essential Qualifications & Experience:
- Experience in health, social care, TEC, customer support, monitoring services or related environments.
- Strong analytical skills with the ability to interpret trends and patterns from multiple data sources.
- Experience using digital systems, dashboards and reporting tools.
- Ability to make informed decisions based on data and evidence.
- Excellent communication skills, both written and verbal.
- Ability to build effective relationships with professionals, customers and families.
- Strong organisational and prioritisation skills.
- Experience maintaining accurate records and case notes.
- Ability to work independently and exercise sound judgement.
- Understanding of safeguarding, confidentiality and information governance principles.
Desirable:
- Experience working within Technology Enabled Care services.
- Experience within an Alarm Receiving Centre (ARC) environment.
- Understanding of Adult Social Care and Care Act principles.
- Experience of remote monitoring technologies and sensor-based systems.
- Knowledge of predictive analytics or trend analysis.
- Experience supporting preventative or strengths-based practice.
- Knowledge of health and social care pathways.
- Experience producing performance and outcome reports.
- Understanding of benefits realisation and ROI methodologies.
Corserv Care is a Cornwall Council-owned company committed to improving the quality, capacity and resilience of care services across Cornwall. The role sits within the Technology Enabled Care Service and provides proactive monitoring and intervention support across health and social care pathways.
The role operates at the intersection of technology, prevention and care, ensuring data received through TEC solutions is actively monitored, interpreted and acted upon. Together, we're building stronger communities and helping people live fulfilling, independent lives.
Safeguarding: We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an enhanced DBS check. Apply today by uploading your CV and application online.
Closing date: Midnight on Friday 30th October 2026
Proactive TEC Officer in Roche employer: Cormac Solutions
Corserv Care is an exceptional employer that prioritises the well-being and development of its Support Workers in the beautiful setting of Cornwall. With guaranteed paid hours, travel time, and a strong commitment to work-life balance, employees benefit from a supportive culture that fosters collaboration and continuous professional growth. The organisation offers comprehensive training opportunities, a generous pension scheme, and various employee discounts, making it an ideal place for those passionate about making a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Proactive TEC Officer in Roche
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cormac Solutions.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cormac Solutions.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cormac Solutions, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Proactive TEC Officer in Roche
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cormac Solutions.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cormac Solutions.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cormac Solutions. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cormac Solutions. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cormac Solutions
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cormac Solutions’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
