At a Glance
- Tasks: Lead a dynamic team to deliver high-quality community care and support services.
- Company: Join Corserv Care, a Cornwall Council owned company dedicated to enhancing lives.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a collaborative and innovative team.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: GCSEs in Maths and English, plus experience in stakeholder management.
The predicted salary is between 29805 - 29805 £ per year.
Join Our Team as a Community Care Supervisor!
Salary: £29,805
Working Hours: 37
Contract Type: 12 month FTC
Base: Bodmin / Scorrier
Other: Covering Mid and East Cornwall
About the role:
Are you an organised team leader, a detail-oriented individual with a passion for supporting people and processes? We're looking for a proactive Community Care Supervisor to join our dynamic STEPs Reablement team. In this key role, you will have the oversight of work schedules planned for Support workers & Senior Support workers, to ensure as far as possible these remain optimised at all times. If you enjoy collaborative working and you are committed and creative we would love to hear from you.
Role Purpose:
To be responsible for overseeing the day-to-day operation of the service and for all aspects of staff support, including team performance, staff development and attendance management. Leading the way in delivering the best possible care services, we empower change and enhance quality of life. Our work is made possible by a committed and creative team, with positivity, innovation, collaboration and trust driving what we do and how we do it. We work in partnership with healthcare professionals and local communities to offer high-quality care in Cornwall. Corserv Care is part of the Corserv Group and provides a range of domiciliary and residential services under one brand. We are a Cornwall Council owned company.
What you'll be doing:
- Liaise with Health and social care partners to process referrals in a timely manner and facilitate safe interventions of support whether from Hospital or Home starts.
- Supervise and monitor allocated Community Support Workers and take appropriate action as required including appraisals and regular 1:1 reviews with team members.
- Participate in national and local development programmes by carrying out the Care Certificate training for new staff and assessing competence.
- Deliver ongoing local formal and practical training to all team members to include client specific topics as required by Care Quality Commission (CQC) and ensure records are maintained.
- Carry out initial visits to service users to produce detailed reablement / support plans and monitor and review those plans on a regular basis and as service user needs change ensuring that visit times are amended to reflect changes in abilities and/or circumstances.
- To undertake the relevant training and be responsible for assessing for and providing low level pieces of equipment which will enable customers to remain safe and independent at home.
- Carry out detailed provider risk assessments and moving and handling risk assessments to minimise the areas of risk to the service user, staff, service providers and the general public, and to carry out regular reviews, ensuring information is shared with relevant parties.
- Monitor the service provided to service users according to published Quality Standards ensuring regular feedback of appropriate information to Registered Manager and Commissioners, thus ensuring the safety and wellbeing of the service user and the staff involved.
- Receive and investigate complaints, accidents and incidents according to procedure and ensure that any safeguarding issues are dealt with expeditiously.
About you:
Qualifications & experience essential criteria:
- GCSE or equivalent in Mathematics and English or equivalent experience.
- Experience in dealing with a wide range of stakeholders both internal and external to the Company including the tact and diplomacy required to deal with sensitive issues. Able to interact productively with managers and staff at all levels.
- Sound experience of using Microsoft Office applications and proficient in accurately and appropriately storing or amending all relevant data on the appropriate software.
- Ability to prioritise and manage day to day workload and work with the minimum amount of supervision.
- Understands and applies the principles of the GDPR & the Freedom of Information Act.
- Good oral communication skills both face-to-face and all other means of communication.
- Experience of being proactive and able to problem solve, and meeting deadlines.
- Ability to work effectively as part of the HR team and closely with the Corserv Fleet team.
Qualifications & experience desirable criteria:
- Educated to NVQ 2 level in business and administration or equivalent experience.
Safeguarding: We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an enhanced DBS check.
Thank you for your interest and we look forward to hearing from you soon.
Community Care Supervisor in Bodmin employer: CORMAC Solutions
At Corserv Care, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our Community Care Supervisors to make a real difference in the lives of individuals across Cornwall. With a strong focus on employee development, we provide ongoing training opportunities and a commitment to staff wellbeing, ensuring that our team members thrive both personally and professionally. Join us in Bodmin or Scorrier, where your contributions will be valued, and together we can enhance the quality of care in our community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Supervisor in Bodmin
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CORMAC Solutions.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CORMAC Solutions!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CORMAC Solutions, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CORMAC Solutions or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Community Care Supervisor in Bodmin
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to CORMAC Solutions:Before hitting send, make sure to tailor your application specifically to CORMAC Solutions! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at CORMAC Solutions
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
