At a Glance
- Tasks: Lead a high-performing team to deliver innovative software solutions and ensure customer satisfaction.
- Company: Join Cority, a market leader in EHS+ with a strong employee culture.
- Benefits: Enjoy remote work, competitive health benefits, and professional development opportunities.
- Other info: Diverse and inclusive workplace committed to employee well-being and career advancement.
- Why this job: Make a real impact in a dynamic environment focused on growth and innovation.
- Qualifications: 10+ years in project management and enterprise software delivery required.
The predicted salary is between 60000 - 80000 £ per year.
Cority helps customers see and prevent risks across their operations in real time. Our EHS+ platform converges people, data, and AI agents to provide a clear view of information people can trust, automate workflows that make people more impactful, and deliver personalized insights and expertise to improve decision-making. While most solutions respond to risks one at a time, Cority helps prevent them across environmental management, employee health, safety, quality, and sustainability. For 40 years, Cority has been the market leader in EHS+, recognized by top analysts and trusted by more than 1,500 of the most complex organizations worldwide. Cority has received many awards for its strong employee culture and outstanding business performance.
PRIMARY RESPONSIBILITIES
- Revenue and Commercial Accountability
- Own the consolidated revenue forecast for your portfolio, ensuring accuracy is maintained and reported to Finance and the VP of Professional Services on a monthly basis.
- Monitor and actively manage team chargeable utilisation across your portfolio, intervening early where individuals or the team as a whole are trending below target.
- Ensure resource bookings in the PSA platform are maintained accurately across all in-flight projects within your portfolio, as the primary driver of the PS revenue forecast.
- Identify and address revenue risk proactively, including margin erosion, scope creep, and forecast slippage, escalating to the VP of Professional Services where required.
- Leadership
- Lead and develop a high-performing team of Project Managers to support the successful implementation of Cority’s software and consulting services.
- Define, implement, and drive adoption of project management standards, governance frameworks, and best practices.
- Build a culture of open communication, continuous improvement, and knowledge sharing across the team.
- Hold the team to a high standard of customer focus, with proactive problem-solving and strong delivery outcomes.
- Partner with senior leadership to align the Professional Services department’s strategic direction with organizational growth objectives, ensuring scalability and long-term success.
- Project and Customer Management
- Own a portfolio of Professional Services engagements, ensuring projects are delivered on time, within scope, and on budget with high levels of customer satisfaction.
- Build and maintain strong relationships with key customer stakeholders and serve as an escalation point for critical issues.
- Hold full commercial ownership of an assigned portfolio of Professional Services projects, with responsibility for revenue attainment, forecasting accuracy, margin delivery, and overall financial health.
- Support Project Managers in identifying, assessing and mitigating delivery and commercial risks, ensuring early intervention to minimise revenue leakage, margin erosion, or customer dissatisfaction.
- Monitor and manage portfolio-level KPIs, including revenue attainment, forecast accuracy, margin performance, and customer satisfaction, using data-driven insights to inform decision-making and corrective actions.
- Oversee commercial arrangements, including the quality and governance of Statements of Work (SOWs), and the end-to-end change control process, ensuring all scope and commercial changes are appropriately assessed, approved, documented, forecasted and billed.
- Standardise and refine delivery methodologies for SaaS implementations and consulting engagements to ensure consistency and quality across the portfolio.
- Build and maintain a knowledge base with templates, tools, and best practices to empower team members and promote operational consistency.
- Operational Excellence
- Lead resource planning and project staffing across your portfolio, ensuring adequate capacity, balanced workloads, and that incoming projects are resourced ahead of go-live.
- Develop and maintain systems for tracking key projects and portfolio performance indicators (KPIs), providing actionable insights and comprehensive reporting.
- Continuously enhance Professional Services practices, leveraging data analytics to drive efficiency, scalability, and improved customer outcomes.
- Partner with Sales, Finance, Product and Engineering to support project delivery and key operational processes.
QUALIFICATIONS AND CHARACTERISTICS OF AN IDEAL CANDIDATE
- Education
- Bachelor’s degree in business, project management, engineering, or a related field is required.
- An MBA or advanced certification in Project Management is highly desirable.
- Experience
- 10+ years of proven experience delivering enterprise software solutions with a strong track record in project and team management.
- 3+ years in leadership roles, including managing remote team members across multiple time zones.
- Technical Proficiency
- Proficiency in Microsoft Office and PSA platforms (such as NetSuite OpenAir, Certinia, or equivalent), with demonstrable experience managing resource bookings and revenue forecasting within a PSA environment.
- Demonstrated experience owning a revenue forecast within a Professional Services or PMO context.
- Experience creating and reviewing Statements of Work (SOWs).
Who You Are
You are a commercially grounded delivery leader with a track record of managing complex project portfolios in a Professional Services or PMO environment. You are equally comfortable owning a revenue forecast conversation with Finance as you are coaching a Project Manager through a difficult client escalation. You set high standards, hold your team to them, and create the conditions for consistent, repeatable delivery. You are data-driven in your decision-making, direct in your communication, and trusted by both your team and senior stakeholders.
WHAT’S IN IT FOR YOU
- An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture.
- We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance.
- Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.).
- Annual fitness allowance.
- Mental health support provided through access to Calm Premium meditation app and access to Talkspace.
- Access to Udemy, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs.
Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to.
PMO Manager in London employer: Cority
Contact Detail:
Cority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that PMO Manager role.
✨Tip Number 2
Prepare for those interviews by researching Cority and its EHS+ platform. We want to see you shine with knowledge about how our solutions prevent risks and improve decision-making. Show us you’re passionate about what we do!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in managing complex project portfolios and leading teams. We love candidates who can clearly articulate their value and how they can contribute to our success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our awesome team at Cority.
We think you need these skills to ace PMO Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the PMO Manager role. Highlight your experience in project management, team leadership, and revenue forecasting. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Don't forget to mention your experience with EHS+ platforms if you have it!
Showcase Your Achievements: Quantify your successes! Whether it's improving project delivery times or increasing customer satisfaction, we love to see numbers that back up your claims. This helps us understand the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cority
✨Know Your Numbers
As a PMO Manager, you'll need to be comfortable discussing revenue forecasts and KPIs. Brush up on your financial metrics and be ready to explain how you've managed budgets and forecasts in previous roles. This shows you understand the commercial side of project management.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing remote teams. Think about specific challenges you've faced and how you fostered a culture of communication and improvement. Cority values strong leadership, so make sure to demonstrate your ability to lead high-performing teams.
✨Understand the EHS+ Landscape
Familiarise yourself with Cority's EHS+ platform and its impact on environmental management and employee health. Being able to discuss how your experience aligns with their mission will show your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think of past projects where you had to mitigate risks or handle client escalations. Be ready to walk through your thought process and the outcomes of your actions.