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For Companies At a Glance
- Tasks: Deliver exceptional service by preparing rooms for guests and ensuring their comfort.
- Company: Corinthia London blends modern style with classic elegance in a luxurious setting.
- Benefits: Enjoy competitive pay, 29 holidays, wellness programs, discounts, and more.
- Why this job: Join a prestigious hotel and develop your career in luxury hospitality while making guests feel special.
- Qualifications: Previous housekeeping experience in a 4/5-star hotel and strong customer care skills are essential.
- Other info: Must be eligible to work in the UK; flexible hours required.
The predicted salary is between 24000 - 36000 £ per year.
Our heart, head, and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering exquisite service within a 5-star environment, we would like to hear from you.
About the Role
As a Turndown Room Attendant, you will report to the Executive Housekeeper and work closely with our Housekeeping Supervisors. Your responsibilities include ensuring our guests' stay is comfortable and enjoyable, servicing late requests, and preparing rooms for late check-out and new arrivals.
About You
- Previous housekeeping experience, preferably in a large 4/5* hotel
- A strong desire to learn and develop a career in luxury hospitality
- Flexibility to work varied hours
- Good written and spoken English skills
- Exceptional customer care skills
- Empathy for guests and colleagues
- Ability to work under pressure
- Attention to detail and pride in your work
- Excellent personal presentation
- Professional, warm, and distinctive personality
- Confidence and professionalism when interacting with high-profile guests
About Corinthia
Corinthia London combines contemporary flair with traditional grandeur. Located in the heart of London, it features 279 bedrooms, including 7 penthouses and 55 suites, elegant restaurants, bars, and the award-winning spa.
Our Promise to You
We offer a highly competitive salary, 29 paid holidays, uniform dry cleaning, on-duty meals, recognition programs, and more. We focus on supporting your health and wellbeing through various programs, discounts, and benefits, including:
- Employee health and wellbeing programs
- Workshops on mental health
- Discounts on salon, spa, food, beverage, and accommodation
- Gym membership discounts
- International hotel discounts
- Complimentary English classes
- Gifts for special occasions
- Enhanced maternity and paternity pay
Eligibility
All applicants must be eligible to live and work in the UK, with evidence provided during recruitment, in accordance with the Asylum & Immigration Act 1996.
Contact Detail:
Corinthia London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Turndown Attendant
✨Tip Number 1
Familiarise yourself with the luxury hospitality industry. Research the latest trends in guest services and understand what sets a 5-star experience apart from others. This knowledge will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with current employees at Corinthia or similar establishments. Personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your previous experience where you demonstrated exceptional customer care, attention to detail, and the ability to work under pressure.
✨Tip Number 4
Showcase your passion for hospitality during your interactions with the hiring team. Be enthusiastic about the role and express your eagerness to contribute to the team’s success at Corinthia London.
We think you need these skills to ace Turndown Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous housekeeping experience, especially in 4 or 5-star hotels. Emphasise any roles where you demonstrated exceptional customer care skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury hospitality. Mention specific experiences that demonstrate your ability to work under pressure and your empathy towards guests and colleagues.
Highlight Relevant Skills: In your application, clearly outline your written and spoken English skills, flexibility in working hours, and any other relevant skills that align with the job description. This will show that you are a strong fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Corinthia London
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles, especially in a 4 or 5-star environment.
✨Demonstrate Attention to Detail
As a Turndown Attendant, attention to detail is crucial. Prepare to discuss how you ensure every aspect of a guest's experience is perfect, from room cleanliness to personal touches that enhance their stay.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and guest requests. Think of scenarios where you successfully managed late requests or difficult situations, and be ready to explain your thought process and actions.
✨Exude Professionalism and Warmth
Since you'll be interacting with high-profile guests, it's important to convey confidence and professionalism. Practice your body language and tone to ensure you come across as approachable yet polished during the interview.
