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- Tasks: Lead the Reception team to ensure exceptional guest experiences in a luxury hotel.
- Company: Corinthia London, a grand hotel blending modern flair with traditional elegance.
- Benefits: Highly competitive salary, 29 paid holidays, complimentary meals, and wellness programmes.
- Why this job: Join a prestigious hotel and develop your career in luxury hospitality.
- Qualifications: Experience in a 5* hotel and strong customer care skills required.
- Other info: Enjoy discounts on spa, food, and gym memberships while working in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
The Reception Supervisor oversees the Reception team to ensure that all guest needs are met to the high standards and coordinates with all front of house colleagues to ensure our guests' expectations are always exceeded. Under the direction of the Front Office Manager, you will assist in achieving the goals and targets set by maximising RevPAR / Occupancy / Average Room Rate.
About You
- Previous experience in a 5* hotel
- A strong desire to learn and develop a career within luxury hospitality
- Flexibility to work varied hours
- Good level of written and spoken English
- Exceptional customer care skills
- Empathy for your guests and colleagues
- Ability to work under pressure
- Pride and attention to detail in your work
- The finest personal presentation
- Distinctive, professional and warm personality
- Confidence and professionalism when interacting with high profile guests
About Corinthia
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London's magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath‐taking multi award‐winning spa in London.
Our Promise to You
- Highly competitive salary
- 29 paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Season ticket loan
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
We will invest in you the same way you do it with us and provide you with access to:
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Reception Supervisor in London employer: Corinthia London
Contact Detail:
Corinthia London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your warm and professional side shine through. Remember, they’re looking for someone who fits into their team, so be yourself and showcase your passion for hospitality.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve gone above and beyond for guests. This will demonstrate your exceptional customer care skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and professionalism, making you stand out in their minds.
We think you need these skills to ace Reception Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through. We want to see your enthusiasm for creating exceptional guest experiences and how you can contribute to our team at Corinthia.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reception Supervisor role. Highlight your previous experience in a 5* hotel and any relevant skills that match the job description. We appreciate attention to detail!
Be Professional Yet Warm: Your written application should reflect the distinctive, professional, and warm personality we’re looking for. Use a friendly tone while maintaining professionalism, as this sets the stage for how you’ll interact with our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the recruitment process.
How to prepare for a job interview at Corinthia London
✨Know Your Luxury Hospitality
Make sure you brush up on your knowledge of luxury hospitality standards. Understand what sets a 5-star hotel apart and be ready to discuss how you can contribute to maintaining those high standards at Corinthia.
✨Showcase Your Customer Care Skills
Prepare examples that highlight your exceptional customer care skills. Think of situations where you went above and beyond for guests, as this will demonstrate your empathy and ability to handle high-profile clientele.
✨Demonstrate Flexibility and Teamwork
Be ready to talk about your flexibility in working varied hours and how you thrive in a team environment. Share experiences where you collaborated with colleagues to exceed guest expectations, showing that you can work under pressure.
✨Dress to Impress
Since personal presentation is key in luxury hospitality, ensure you dress professionally for the interview. This not only reflects your pride in your appearance but also sets the tone for the warm personality they’re looking for.
