At a Glance
- Tasks: Ensure a warm welcome and smooth arrival for guests in a luxury hotel.
- Company: Join Corinthia London, a magical blend of modern flair and traditional grandeur.
- Benefits: Competitive salary, 29 paid holidays, free meals, and wellness support.
- Other info: Opportunities for professional growth and access to complimentary English classes.
- Why this job: Be part of a team that uplifts lives through exceptional hospitality.
- Qualifications: Previous luxury hospitality experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
Under the direction of the Head Concierge, the Head Doorperson is responsible for the professional and efficient arrival and departure experience of Corinthia’s Guests and Patrons whilst using processes and systems endorsed by the brand/property, ensuring that both Forbes and LQA standards are consistently adhered to and maintained by all colleagues within the concierge department from a supervisory position. The Head Doorperson will hold daily team briefings ensuring that a supportive, caring and genuine approach is effectively maintained, with a positive communicative approach that focuses on guest recognition enhancing their journey and ultimately utilizes a creative and connected approach to ensuring our service delivery is engaging, relevant and in tune with Corinthia’s uplifting lives standards.
ABOUT YOU
- Previous hospitality experience within the Luxury market.
- Strong communication and interpersonal skills.
- A strong desire to learn and develop a career within luxury hospitality.
- Good level of written and spoken English.
- Empathy and care for your guests and colleagues.
- Ability to work under pressure.
- Resilience to work in a fast-paced environment.
- Pride and attention to detail in your work.
- Takes pride in own professional grooming.
- Professional and engaging personality.
- Confidence & professionalism when interacting with high profile guests.
ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath‑taking multi award‑winning spa in London.
OUR PROMISE TO YOU
We understand what is important to our colleagues and our benefits offering was tailored with this in mind.
- Highly competitive salary.
- 29 paid holidays per annum (inc. bank/public holidays).
- Complimentary dry cleaning of uniform.
- Complimentary meals on duty.
- Extensive recognition programs and length of service awards.
- Season ticket loan.
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Access to Employee health and wellbeing programme.
- Mental health and wellbeing workshops.
- Discounted Salon, Spa, Food and Beverage and accommodation rates.
- Discounted gym membership.
- Discounts across our portfolio of international hotels.
We will invest in you the same way you do it with us and provide you with access to:
- Complimentary English classes.
- Corinthia inspired gifts for special occasions.
- Enhanced maternity and paternity pay.
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Hotel Doorperson in London employer: Corinthia London
Corinthia London is an exceptional employer that prioritises the well-being and professional growth of its team members. With a focus on delivering unparalleled luxury hospitality, employees benefit from a supportive work culture, extensive training opportunities, and a range of competitive perks including generous holiday allowances and wellness programmes. Located in the heart of London, working at Corinthia offers a unique chance to be part of a prestigious establishment that values both its guests and its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Doorperson in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury hospitality sector. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Show up and shine! If you can, visit the hotel in person. Dress smartly, smile, and ask about any opportunities. This shows your enthusiasm and gives you a chance to make a memorable first impression.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your previous experiences align with the role of a Head Doorperson. We want to see your passion for hospitality and how you can uplift our guests' experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Corinthia family.
We think you need these skills to ace Hotel Doorperson in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the art of hospitality shine through. Share specific experiences that highlight your commitment to providing exceptional service, especially in luxury settings. We want to see how you uplift others with your care and attention!
Tailor Your Application:Make sure to customise your application to reflect the values and standards of Corinthia. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us that you’re not just sending a generic application but are genuinely interested in joining our team.
Highlight Your Communication Skills:Strong communication is key in our industry, so be sure to showcase your interpersonal skills in your written application. Whether it’s through your choice of words or examples of past interactions, we want to see how you connect with guests and colleagues alike.
Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough read-through. Spelling and grammar mistakes can distract from your message and professionalism. We take pride in our work, and we want to see that same attention to detail in your application. Don’t forget to apply through our website!
How to prepare for a job interview at Corinthia London
✨Know Your Hospitality Basics
Brush up on your knowledge of luxury hospitality standards, especially those related to guest experience. Understand what makes a 5-star service and be ready to discuss how you can contribute to maintaining those high standards.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with guests or colleagues in past roles, especially in high-pressure situations.
✨Demonstrate Empathy and Care
Think of specific instances where you went above and beyond for a guest or colleague. Be ready to share these stories during the interview to highlight your ability to connect with others and provide exceptional service.
✨Dress to Impress
As a Doorperson, your professional grooming is crucial. Make sure to dress smartly for the interview, reflecting the high standards of the luxury environment. This will not only show your pride in appearance but also your understanding of the role's expectations.
