At a Glance
- Tasks: Create a warm welcome for guests and manage reservations at Mezzogiorno Restaurant.
- Company: Join a luxury hospitality team dedicated to exceptional guest experiences.
- Benefits: Competitive salary, 29 paid holidays, free meals, and wellness support.
- Other info: Opportunities for growth, training, and fun social events await you!
- Why this job: Be the first point of contact and set the tone for memorable dining experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
The Host is responsible for ensuring a warm and welcoming experience for all guests as they enter Mezzogiorno Restaurant. The Host plays a key role in managing reservations, guest seating, and coordinating with the front‑of‑house team to ensure a smooth and efficient service. The Host will be attentive, professional, and proactive, while embodying our core values of heart, head, and hands. As the first point of contact for guests, the Host sets the tone for the entire dining experience.
About You
- Previous experience in a customer‑facing role, preferably in a restaurant or hospitality environment.
- Strong communication skills with a warm and professional manner, ensuring an excellent guest experience.
- Ability to manage multiple tasks efficiently and remain calm under pressure, especially during peak times.
- Excellent organisational skills and attention to detail, ensuring the smooth running of the reception area.
- Ability to work well as part of a team and collaborate with colleagues to meet the needs of the guests.
- Strong communication and interpersonal skills.
- A strong desire to learn and develop a career within luxury hospitality.
- Good level of written and spoken English.
- Flexibility to work varied hours.
- Takes pride in own professional grooming.
- Ability and resilience to work under pressure and in a fast‑paced environment.
- Pride and attention to detail in your work.
- Confidence and professionalism when interacting with high‑profile guests.
- Food Hygiene or Health & Safety certification (preferably level 2 or higher) is desirable but not essential.
- Ongoing training in hospitality or customer service would be beneficial.
Benefits
- Highly competitive salary.
- 29 paid holidays per annum (incl. bank/public holidays).
- Complimentary dry cleaning of uniform.
- Complimentary meals on duty.
- Extensive recognition programmes and length of service awards.
- Stakeholder pension entitlement.
- Season ticket loan.
We offer additional support for your health and wellbeing, including:
- Enhanced sick pay.
- Eye test vouchers.
- Access to Employee health and wellbeing programme.
- Mental health and wellbeing workshops.
- Discounted salon, spa, food and beverage and accommodation rates.
- Discounted gym membership.
- Discounts across our portfolio of international hotels.
Further development opportunities include:
- Learning & Development programmes.
- Apprenticeship scheme.
- Complimentary English classes.
- Corinthia inspired gifts for special occasions.
- Enhanced maternity and paternity pay.
- Colleague social events.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Host employer: Corinthia London
At Mezzogiorno Restaurant, we pride ourselves on creating a warm and welcoming environment for both our guests and employees. As a Host, you will enjoy a highly competitive salary, extensive benefits including 29 paid holidays, complimentary meals, and a strong focus on employee wellbeing and development through various training programmes. Our collaborative work culture fosters growth and recognition, making it an ideal place for those looking to build a rewarding career in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Corinthia London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Corinthia London
Don't be shy about reaching out to Corinthia London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Corinthia London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Corinthia London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
