Head Butler

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Head Butler manages, leads, and elevates the Butler service to ensure an exceptional and highly personalised guest experience for guests staying in suites and penthouses. The role oversees, coordinates, and develops the Butler team while maintaining the highest standards of discretion, professionalism, and luxury hospitality.

The Head Butler handles VIP guest interactions, anticipates guest needs, and ensures seamless service delivery across all aspects of the guest journey.

Working closely with the Rooms Division leadership team, the Head Butler plays a key role in strengthening guest loyalty, maintaining the hotel’s reputation for excellence, and ensuring that every guest experience reflects the highest standards of five-star service.

ABOUT YOU

• Proven experience in Butler service within a five-star luxury hotel, private residence, or luxury hospitality environment.
• Previous supervisory or leadership experience managing a Butler team.
• Experience working with VIP guests, or diplomatic clientele.
• Strong understanding of luxury hospitality service standards.
• Luxury hospitality experience preferred
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Good level of written and spoken English
• Flexibility to work varied hours
• Takes pride in own professional grooming
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your workConfidence & professionalism when interacting with high profile guests
• A background in luxury hospitality or a related field

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s elegant, uplifting grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 283 beautiful bedrooms, including 7 penthouses and 51 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 days paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Enhanced pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshopsDiscounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.