At a Glance
- Tasks: Lead a team to deliver exceptional, personalised service in a luxury hotel environment.
- Company: Corinthia London, a grand hotel blending contemporary flair with traditional elegance.
- Benefits: Competitive salary, 29 days holiday, complimentary meals, and extensive wellness support.
- Other info: Opportunities for professional development and a vibrant work culture.
- Why this job: Join a prestigious team and elevate guest experiences in a five-star setting.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
The predicted salary is between 32450 - 32450 £ per year.
Our heart, head and hands play a part in everything we do.
By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others.
There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.
If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
The Head Butler manages, leads, and elevates the Butler service to ensure an exceptional and highly personalised guest experience for guests staying in suites and penthouses.
The role oversees, coordinates, and develops the Butler team while maintaining the highest standards of discretion, professionalism, and luxury hospitality.
The Head Butler handles VIP guest interactions, anticipates guest needs, and ensures seamless service delivery across all aspects of the guest journey.
Working closely with the Rooms Division leadership team, the Head Butler plays a key role in strengthening guest loyalty, maintaining the hotel’s reputation for excellence, and ensuring that every guest experience reflects the highest standards of five-star service.
ABOUT YOU
- Proven experience in Butler service within a five-star luxury hotel, private residence, or luxury hospitality environment.
- Previous supervisory or leadership experience managing a Butler team.
- Experience working with VIP guests, or diplomatic clientele.
- Strong understanding of luxury hospitality service standards.
- Luxury hospitality experience preferred
- Strong communication and interpersonal skills
- A strong desire to learn and develop a career within luxury hospitality
- Good level of written and spoken English
- Flexibility to work varied hours
- Takes pride in own professional grooming
- Ability and resilience to work under pressure and in a fast-paced environment
- Pride and attention to detail in your work Confidence & professionalism when interacting with high profile guests
- A background in luxury hospitality or a related field
- ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur.
We consider ourselves as London’s elegant, uplifting grand hotel, intelligently designed for modern life.
Situated in the heart of London, the hotel features 283 beautiful bedrooms, including 7 penthouses and 51 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
We understand what is important to our colleagues and our benefits offering was tailored with this in mind.
- Highly competitive salary
- 29 days paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Enhanced pension entitlement
- Season ticket loan
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Enhanced sick pay
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
- We will invest in you the same way you do it with us and provide you with access to:
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
- ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Head Butler employer: Corinthia London
Corinthia London is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury hospitality sector. With a commitment to excellence, our team enjoys unique benefits such as competitive salaries, comprehensive training programmes, and the opportunity to work in a beautifully designed grand hotel located in the heart of London, ensuring a rewarding and meaningful career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Head Butler
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Corinthia London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Corinthia London
Don't be shy about reaching out to Corinthia London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Butler
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Corinthia London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Corinthia London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
