Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a luxury hotel.
- Company: Corinthia London, a magical blend of modern flair and traditional grandeur.
- Benefits: Competitive salary, 29 paid holidays, complimentary meals, and extensive wellness programmes.
- Why this job: Join a dynamic team and showcase the best of London while developing your hospitality career.
- Qualifications: Experience in a 5-star hotel and a passion for luxury service.
- Other info: Enjoy social events, learning opportunities, and discounts across our international hotels.
The predicted salary is between 30000 - 42000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivaled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
As a Guest Relations Executive, you know London like the back of your hand, are a passionate storyteller, always have your finger on the pulse and your personality lights up the room. You will aspire to show our guests not just the best side of our hotel but also our remarkable city. From stay preparation to recommendations and follow-ups, you will be taking your guests by the hand and ensuring their complete satisfaction with their stay. Understanding our guests and catering to their needs and wishes should come naturally to you.
About You
- Previous experience in a 5* hotel
- A strong desire to learn and develop a career within luxury hospitality
- Flexibility to work varied hours
- Good level of written and spoken English
- Exceptional customer care skills
- Empathy for your guests and colleagues
- Ability to work under pressure
- Pride and attention to detail in your work
- The finest personal presentation
- Distinctive, professional and warm personality
- Confidence & professionalism when interacting with high profile guests
About Corinthia
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, bars and the largest, most breathtaking multi award-winning spa in London.
Benefits
- Highly competitive salary
- 29 paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programmes and length of service awards
- Stakeholder pension entitlement
- Season ticket loan
- Enhanced sick pay
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted salon, spa, food and beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Guest Relations Executive employer: Corinthia London
Contact Detail:
Corinthia London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Executive
✨Tip Number 1
Get to know the company inside out! Research Corinthia London and its values, so you can show how your passion for hospitality aligns with their mission. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Practice your storytelling skills! As a Guest Relations Executive, you'll need to share the best of London with guests. Prepare some engaging stories about the city that showcase your personality and knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Corinthia family.
We think you need these skills to ace Guest Relations Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about providing exceptional service and making guests feel special. Share a personal story or experience that highlights your love for the industry.
Tailor Your Application: Make sure to customise your application to fit the Guest Relations Executive role. Highlight your previous experience in 5-star hotels and any specific skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Professional Yet Warm: Remember, we’re looking for someone with a distinctive, professional, and warm personality. Your written application should reflect this! Use a friendly tone while maintaining professionalism, and don’t forget to proofread for any errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Corinthia London
✨Know Your Stuff About London
As a Guest Relations Executive, you need to be a walking guidebook for London. Brush up on local attractions, hidden gems, and the best dining spots. This knowledge will not only impress your interviewers but also show your passion for the city and its offerings.
✨Showcase Your Storytelling Skills
Since storytelling is key in this role, prepare a few engaging anecdotes about memorable guest experiences or your own adventures in hospitality. This will demonstrate your ability to connect with guests and create a warm atmosphere, which is essential in a 5-star environment.
✨Emphasise Your Customer Care Skills
Be ready to discuss specific examples of how you've gone above and beyond for guests in previous roles. Highlight your empathy and attention to detail, as these qualities are crucial for ensuring guest satisfaction and creating unforgettable experiences.
✨Dress to Impress
First impressions matter, especially in luxury hospitality. Make sure you present yourself impeccably during the interview. Choose an outfit that reflects the professionalism and elegance expected in a 5-star hotel setting, and don’t forget to wear a warm smile!
