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For Companies At a Glance
- Tasks: Oversee daily operations, ensuring cleanliness and high standards in a luxury hotel environment.
- Company: Join Corinthia London, a magical grand hotel with a contemporary flair.
- Benefits: Competitive salary, 29 days holiday, complimentary meals, and wellness programmes.
- Why this job: Deliver exquisite service and make a real impact in luxury hospitality.
- Qualifications: Experience in housekeeping leadership and strong communication skills required.
- Other info: Dynamic role with opportunities for learning and career growth.
The predicted salary is between 30000 - 42000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
About The Role
The Floor Manager executes daily inspections of all assigned areas overseeing the daily and evening operations of housekeeping ensuring cleanliness, managing housekeeping staff, and maintaining high standards of guest room presentation. These include guest service, maintenance of rooms and corridors as well as pantries in accordance with hotel standards. The Floor Manager undertakes basic office duties when needed.
About You
- Experience in a supervisory or leadership role within housekeeping
- Luxury hospitality experience
- Familiarity with the high expectations of cleanliness and organization required in a luxury setting
- Proven ability to handle guest complaints or special requests effectively and professionally
- A background in leading and managing a team, whether as a Housekeeping Supervisor, Senior Housekeeper, or similar position
- Strong communication and interpersonal skills
- A strong desire to learn and develop a career within luxury hospitality
- Good level of written and spoken English
- Flexibility to work varied hours
- Takes pride in own professional grooming
- Ability and resilience to work under pressure and in a fast-paced environment
- Pride and attention to detail in your work
- Confidence & professionalism when interacting with high profile guests
- A background in hospitality management or a related field
- Certifications related to housekeeping or hospitality
About Corinthia
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
We understand what is important to our colleagues and our benefits offering was tailored with this in mind.
- Highly competitive salary
- 29 days paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Enhanced pension entitlement
- Season ticket loan
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Enhanced sick pay
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
We will invest in you the same way you do it with us and provide you with access to:
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Floor Manager employer: Corinthia London
Contact Detail:
Corinthia London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Floor Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of luxury hospitality standards. Be ready to share examples of how you've handled guest complaints or led a team effectively. Show us that you’re not just passionate but also experienced!
✨Tip Number 3
Don’t forget to showcase your attention to detail! During interviews, highlight specific instances where your meticulous nature made a difference in guest satisfaction or team performance. We love to see that pride in your work!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our Corinthia family. Let’s make magic happen together!
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the art of hospitality shine through. We want to see how you care about providing an exquisite service and how you can uplift the lives of others in a 5-star environment.
Highlight Relevant Experience: Make sure to showcase your experience in supervisory roles within housekeeping or luxury hospitality. We’re looking for proven leadership skills, so don’t hold back on sharing your achievements and how you've managed teams effectively.
Communicate Clearly and Professionally: Since strong communication is key in this role, ensure your written application is clear and professional. Use proper grammar and structure, and remember to express your thoughts confidently, especially when discussing guest interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Corinthia London. Don’t miss out!
How to prepare for a job interview at Corinthia London
✨Know Your Hospitality Standards
Familiarise yourself with the high standards of cleanliness and service expected in luxury hospitality. Research Corinthia London’s values and how they align with your own approach to guest service. This will help you demonstrate your understanding of what it takes to excel in a 5-star environment.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a challenging situation. Highlight your ability to handle guest complaints professionally and how you’ve maintained high standards in housekeeping. This will show that you’re ready to take on the Floor Manager role.
✨Practice Your Communication
Strong communication skills are key in this role, especially when interacting with high-profile guests. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face as a Floor Manager to build your confidence.
✨Demonstrate Your Attention to Detail
During the interview, be prepared to discuss how you ensure attention to detail in your work. Bring up specific instances where your meticulous nature has positively impacted guest experiences or team performance. This will reinforce your fit for maintaining the high standards at Corinthia London.
