At a Glance
- Tasks: Lead the planning and execution of unforgettable events at a luxury hotel.
- Company: Corinthia London is a grand hotel blending modern flair with traditional elegance.
- Benefits: Enjoy competitive salary, 29 days holiday, and wellness perks like private medical care.
- Other info: Opportunities for learning and development, plus a supportive work culture.
- Why this job: Join a passionate team dedicated to delivering exceptional service in a vibrant environment.
- Qualifications: Experience in luxury event management and strong leadership skills are essential.
The predicted salary is between 60000 - 84000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
About The Role
The Events & Groups Operations Director is responsible for overseeing the planning, coordination, and execution of all events and group bookings at the hotel. This includes managing the operational aspects of events from start to finish, ensuring the delivery of exceptional service, and maintaining a seamless experience for clients and guests. The Events & Groups Operations Director will work closely with clients, internal teams, and external vendors to ensure that all event requirements are met and that each event exceeds guest expectations. As a key member of the team, the Events & Groups Operations Director is expected to lead by example, be proactive in solving problems, and maintain high standards of service excellence. The role embodies the company’s core values of heart, head, and hands, including being supportive, connected, refined, caring, genuine, positive, focused, creative, and entrepreneurial.
About You
- Proven experience in event management and operations in a luxury hotel, resort, or hospitality setting (required).
- Strong leadership skills with the ability to manage teams and ensure high levels of performance and guest satisfaction.
- Extensive experience in coordinating complex events, managing logistics, and delivering seamless experiences.
- Strong problem-solving skills, with the ability to manage last-minute changes and unexpected situations effectively.
- Excellent communication and interpersonal skills, with the ability to interact confidently with clients, vendors, and internal teams.
- Proven experience in budget management, cost control, and financial reporting related to events.
- A strong desire to learn and develop a career within luxury hospitality.
- Flexibility to work varied hours.
- Takes pride in own professional grooming.
- Ability and resilience to work under pressure and in a fast-paced environment.
- Pride and attention to detail in your work.
- Confidence & professionalism when interacting with high profile guests.
- A qualification in Event Management, Hospitality, or a related field (preferred).
- Knowledge of event management software or booking systems (preferred).
- Fluent in English (additional languages are a plus).
About Corinthia
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
We understand what is important to our colleagues and our benefits offering was tailored with this in mind.
- Highly competitive salary
- 29 days paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Enhanced pension entitlement
- Season ticket loan
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Enhanced sick pay
- Private medical
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
We will invest in you the same way you do it with us and provide you with access to:
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Events & Groups Operations Director employer: Corinthia London
Contact Detail:
Corinthia London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Groups Operations Director
✨Tip Number 1
Network with professionals in the luxury hospitality sector. Attend industry events or join relevant online groups to connect with others who may have insights or connections at Corinthia London.
✨Tip Number 2
Familiarise yourself with Corinthia London's values and mission. Understanding their commitment to exceptional service will help you align your approach and demonstrate your passion during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex events in the past. Highlight your problem-solving skills and ability to adapt to last-minute changes, as these are crucial for the role.
✨Tip Number 4
Research the latest trends in event management and luxury hospitality. Being knowledgeable about current practices can set you apart and show your commitment to staying ahead in the industry.
We think you need these skills to ace Events & Groups Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in event management and operations, particularly in luxury settings. Use specific examples that demonstrate your leadership skills and ability to manage complex events.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Corinthia London's values. Mention how your skills align with the role of Events & Groups Operations Director and provide examples of past successes.
Showcase Problem-Solving Skills: In your application, include instances where you've successfully managed unexpected challenges during events. This will demonstrate your ability to remain calm under pressure and your proactive approach to problem-solving.
Highlight Communication Skills: Emphasise your excellent communication and interpersonal skills in both your CV and cover letter. Provide examples of how you've effectively interacted with clients, vendors, and team members to ensure seamless event execution.
How to prepare for a job interview at Corinthia London
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in event management, particularly in luxury settings. Highlight specific events you've coordinated, the challenges you faced, and how you overcame them to ensure a seamless experience.
✨Demonstrate Leadership Skills
As a potential Events & Groups Operations Director, it's crucial to exhibit strong leadership qualities. Share examples of how you've successfully managed teams, motivated staff, and maintained high performance levels in past roles.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage last-minute changes or unexpected situations during events, and be ready to explain your thought process and actions taken.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to discuss how you've interacted with clients, vendors, and internal teams in the past. Provide examples of how your communication style has helped achieve successful outcomes.