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- Tasks: Lead and manage event operations, ensuring flawless service and guest satisfaction.
- Company: Corinthia London is a luxurious hotel blending modern flair with traditional elegance.
- Benefits: Enjoy competitive salary, 29 days holiday, free meals, and wellness programmes.
- Why this job: Join a supportive team in a prestigious environment focused on exceptional service and personal growth.
- Qualifications: 2-3 years in event management or hospitality; strong communication and problem-solving skills required.
- Other info: Flexible hours and opportunities for learning and development in luxury hospitality.
The predicted salary is between 36000 - 60000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
The Events & Groups Operations Floor Manager is responsible for overseeing the operational execution of events on the event floor, ensuring the smooth and flawless delivery of service during all phases of event operations. This role involves leading and managing the team on the event floor, coordinating with internal departments, and addressing any issues that may arise to ensure a seamless guest experience. The Events Floor Manager ensures that all event requirements are met in accordance with the hotel’s high standards, focusing on guest satisfaction, safety, and the efficient management of event logistics. This role embodies the company’s core values of heart, head, and hands, including being supportive, connected, refined, caring, genuine, positive, focused, creative, and entrepreneurial.
ABOUT YOU
- Previous experience in event management, hospitality, or a similar role, with at least 2-3 years in a supervisory position (required).
- Proven ability to manage event logistics, supervise teams, and provide excellent service during events.
- Strong problem-solving skills with the ability to remain calm and resourceful in high-pressure situations.
- Strong communication and interpersonal skills, with the ability to liaise with clients, internal teams, and external suppliers.
- A passion for delivering exceptional customer service and ensuring a memorable guest experience.
- Good level of written and spoken English.
- Flexibility to work varied hours.
- Takes pride in own professional grooming.
- Ability and resilience to work under pressure and in a fast-paced environment.
- Pride and attention to detail in your work.
- Confidence & professionalism when interacting with high profile guests.
- A qualification in Event Management, Hospitality, or a related field (preferred but not required).
- Knowledge of event management software or booking systems (preferred).
- Fluent in English (additional languages are a plus).
ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
- Highly competitive salary
- 29 days paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Enhanced pension entitlement
- Season ticket loan
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Enhanced sick pay
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
We will invest in you the same way you do it with us and provide you with access to:
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Events Floor Manager employer: Corinthia London
Contact Detail:
Corinthia London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Floor Manager
✨Tip Number 1
Familiarise yourself with the specific events and services offered by Corinthia London. Understanding their unique offerings will help you demonstrate your passion for their brand during interviews.
✨Tip Number 2
Network with professionals in the hospitality and events industry. Attend relevant events or join online forums to connect with others who may have insights or connections that could help you land this role.
✨Tip Number 3
Prepare examples of how you've successfully managed events or teams in high-pressure situations. Being able to share specific stories will showcase your problem-solving skills and ability to deliver exceptional service.
✨Tip Number 4
Research the latest trends in luxury hospitality and event management. Showing that you're knowledgeable about current industry standards can set you apart from other candidates and demonstrate your commitment to excellence.
We think you need these skills to ace Events Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and hospitality. Emphasise any supervisory roles you've held and specific events you've managed, showcasing your ability to deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your values align with the company's core values of heart, head, and hands, and provide examples of how you've demonstrated these in your previous roles.
Showcase Problem-Solving Skills: In your application, include specific examples of how you've successfully handled challenges during events. This will demonstrate your ability to remain calm under pressure and your resourcefulness in ensuring a seamless guest experience.
Highlight Communication Skills: Since strong communication is key for this role, ensure you mention your interpersonal skills and experiences where you've effectively liaised with clients, teams, and suppliers. This will show your capability to manage relationships and coordinate effectively.
How to prepare for a job interview at Corinthia London
✨Showcase Your Experience
Be ready to discuss your previous roles in event management or hospitality. Highlight specific examples where you successfully managed events, supervised teams, and ensured guest satisfaction.
✨Demonstrate Problem-Solving Skills
Prepare to share instances where you faced challenges during events and how you resolved them. This will showcase your ability to remain calm and resourceful under pressure, which is crucial for the role.
✨Emphasise Communication Skills
Since the role involves liaising with clients and internal teams, practice articulating your thoughts clearly. Be prepared to discuss how you build relationships and communicate effectively in a fast-paced environment.
✨Exude Professionalism and Passion
Your grooming and presentation matter, especially in a luxury setting. Show your enthusiasm for delivering exceptional service and your commitment to the company's values of heart, head, and hands.
