At a Glance
- Tasks: Check in/out guests and ensure a seamless experience in a luxury hotel.
- Company: Join a prestigious 5-star hotel known for exceptional hospitality.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on personal development.
- Why this job: Be part of a team that creates unforgettable experiences for guests.
- Qualifications: Experience in luxury hospitality and a passion for service excellence.
The predicted salary is between 24000 - 30000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
As a Receptionist you will be responsible for checking in/out all of our hotel guests and reporting any comments, VIP arrivals or departures and other issues as they occur throughout the day to the Reception Manager, Assistant Front Office Manager or Lead Receptionist. You will also need to ensure that the standards of the department meet and exceed the quality standards set. Our reception team consistently deliver a seamless and personal arrival and departure experience for our guests whilst dealing with any query and maximizing revenue by cross selling our famed restaurants, bar and ESPA life at Corinthia Hotel London.
ABOUT YOU
- Previous experience in a 5* hotel
- A strong desire to learn and develop a career within luxury hospitality
- Flexibility to work varied hours
- Good level of written and spoken English
Receptionist employer: Corinthia Hotel London
At Corinthia Hotel London, we pride ourselves on fostering a vibrant work culture that values excellence in hospitality and personal growth. As a Receptionist, you will be part of a dedicated team that not only delivers exceptional service but also enjoys numerous opportunities for professional development within a prestigious 5-star environment. With a commitment to employee well-being and a supportive atmosphere, we ensure that every team member feels valued and empowered to thrive in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the ins and outs of the hotel you're applying to. Research their values, services, and what makes them stand out in the luxury hospitality scene. This will help you tailor your approach and show that you genuinely care about being part of their team.
✨Tip Number 2
When you get the chance to chat with someone from the hotel, whether it's during an interview or a casual meet-up, don’t hold back! Show off your passion for hospitality and share any relevant experiences. We love hearing about how you've gone above and beyond to create memorable guest experiences.
✨Tip Number 3
Be ready to demonstrate your skills on the spot. If they ask you to role-play a check-in scenario or handle a guest complaint, embrace it! This is your chance to shine and show them how you can deliver that exquisite service they’re after.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to uplift the lives of others, just like we do!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the art of hospitality shine through. Share specific experiences where you’ve gone above and beyond to provide excellent service, as this will resonate with us at StudySmarter.
Tailor Your Application:Make sure to customise your CV and cover letter for the Receptionist role. Highlight relevant experience in 5-star environments and any skills that align with our commitment to delivering an exquisite service.
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon, ensuring we can easily see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and gives you the best chance to stand out in our hiring process.
How to prepare for a job interview at Corinthia Hotel London
✨Know Your Hospitality Basics
Brush up on the fundamentals of hospitality before your interview. Understand what makes a 5-star experience and be ready to discuss how you can contribute to that level of service. This shows your passion for the role and your commitment to excellence.
✨Showcase Your Communication Skills
As a Receptionist, communication is key. Prepare examples of how you've effectively handled guest queries or resolved issues in the past. Practising clear and confident responses will help you shine during the interview.
✨Demonstrate Flexibility and Team Spirit
Be ready to talk about your flexibility in working hours and your ability to work as part of a team. Share experiences where you’ve adapted to changing situations or collaborated with others to achieve a common goal, as this aligns with the hotel’s values.
✨Research the Hotel and Its Services
Familiarise yourself with the hotel’s offerings, including its restaurants and spa services. Being knowledgeable about what the hotel provides will allow you to confidently discuss how you can promote these services to guests, showcasing your proactive approach.
