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- Tasks: Lead the planning and execution of unforgettable events at a luxury hotel.
- Company: Join Corinthia London, a stunning blend of modern flair and traditional elegance.
- Benefits: Enjoy competitive pay, 29 days holiday, and wellness perks like private medical care.
- Why this job: Be part of a passionate team dedicated to delivering exceptional service in a vibrant environment.
- Qualifications: Experience in event management is essential; leadership skills and a passion for hospitality are key.
- Other info: Flexible hours and opportunities for professional growth in luxury hospitality await you.
The predicted salary is between 36000 - 60000 £ per year.
Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.
If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
The Events & Groups Operations Manager is responsible for overseeing the planning, coordination, and execution of all events and group bookings at Corinthia London. This includes managing the operational aspects of events from start to finish, ensuring the delivery of exceptional service, and maintaining a seamless experience for clients and guests. The Manager will work closely with clients, internal teams, and external vendors to ensure that all event requirements are met and that each event exceeds guest expectations. As a key member of the team, the Events & Groups Operations Manager is expected to lead by example, be proactive in solving problems, and maintain high standards of service excellence. The role embodies the company's core values of heart, head, and hands, including being supportive, connected, refined, caring, genuine, positive, focused, creative, and entrepreneurial.
ABOUT YOU
- Proven experience in event management and operations in a luxury hotel, resort, or hospitality setting (required).
- Strong leadership skills with the ability to manage teams and ensure high levels of performance and guest satisfaction.
- Extensive experience in coordinating complex events, managing logistics, and delivering seamless experiences.
- Strong problem-solving skills, with the ability to manage last-minute changes and unexpected situations effectively.
- Excellent communication and interpersonal skills, with the ability to interact confidently with clients, vendors, and internal teams.
- Proven experience in budget management, cost control, and financial reporting related to events.
- A strong desire to learn and develop a career within luxury hospitality.
- Flexibility to work varied hours.
- Takes pride in own professional grooming.
- Ability and resilience to work under pressure and in a fast-paced environment.
- Pride and attention to detail in your work.
- Confidence & professionalism when interacting with high profile guests.
- A qualification in Event Management, Hospitality, or a related field (preferred but not required).
- Knowledge of event management software or booking systems (preferred).
- Fluent in English (additional languages are a plus).
ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London's magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
- Highly competitive salary.
- 29 days paid holidays per annum (inc. bank/public holidays).
- Complimentary dry cleaning of uniform.
- Complimentary meals on duty.
- Extensive recognition programs and length of service awards.
- Enhanced pension entitlement.
- Season ticket loan.
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
- Enhanced sick pay.
- Private medical.
- Eye test vouchers.
- Access to Employee health and wellbeing programme.
- Mental health and wellbeing workshops.
- Discounted Salon, Spa, Food and Beverage and accommodation rates.
- Discounted gym membership.
- Discounts across our portfolio of international hotels.
We will invest in you the same way you do it with us and provide you with access to:
- Learning & Development programmes.
- Apprenticeship scheme.
- Complimentary English classes.
- Corinthia inspired gifts for special occasions.
- Enhanced maternity and paternity pay.
- Colleague social events.
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Events & Groups Operations Manager employer: Corinthia Hotel London
Contact Detail:
Corinthia Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Groups Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in luxury event management. Understanding what makes an event stand out in a 5-star environment can give you an edge when discussing your ideas during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in luxury hotels. Attend industry events or join relevant online groups to connect with potential colleagues and learn about the nuances of high-end service.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of specific examples from your past experiences where you successfully managed unexpected challenges during events. This will demonstrate your ability to handle pressure effectively.
✨Tip Number 4
Research Corinthia London’s values and recent events they’ve hosted. Tailoring your conversation to reflect their commitment to excellence and attention to detail will show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Events & Groups Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in event management and operations, particularly in luxury settings. Use specific examples that demonstrate your leadership skills and ability to manage complex events.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your values align with those of Corinthia London, and provide examples of how you've delivered exceptional service in past roles.
Showcase Problem-Solving Skills: In your application, include instances where you've successfully managed unexpected situations or last-minute changes during events. This will demonstrate your resilience and ability to work under pressure.
Highlight Communication Abilities: Emphasise your excellent communication and interpersonal skills in both your CV and cover letter. Provide examples of how you've effectively interacted with clients, vendors, and team members to ensure seamless event execution.
How to prepare for a job interview at Corinthia Hotel London
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in event management, particularly in luxury settings. Highlight specific events you've coordinated, the challenges you faced, and how you ensured a seamless experience for guests.
✨Demonstrate Leadership Skills
As a potential manager, it's crucial to exhibit strong leadership qualities. Share examples of how you've successfully led teams, motivated staff, and maintained high performance levels during busy events.
✨Prepare for Problem-Solving Scenarios
Expect questions about handling unexpected situations or last-minute changes. Prepare to share real-life examples where your problem-solving skills shone through, showcasing your ability to remain calm under pressure.
✨Communicate with Confidence
Since the role involves interacting with clients and vendors, practice articulating your thoughts clearly and confidently. Good communication is key, so be ready to demonstrate your interpersonal skills during the interview.
